Angalynn Perez
Hanover Park
Summary
Compassionate, reliable, and highly adaptable healthcare support professional with hands-on experience in home care, behavioral health, residential services, and patient-centered clinical environments. Demonstrated ability to provide high-quality care to individuals with medical, physical, and mental health needs while promoting safety, dignity, and independence. Skilled in assisting with activities of daily living (ADLs), crisis prevention and de-escalation, medication observation, patient monitoring, and thorough documentation. Experienced in working with diverse populations and maintaining strict compliance with HIPAA, confidentiality standards, and organizational policies. Proficient in electronic health record systems including CareLogic and comfortable using computers and healthcare technology to support accurate reporting, communication, and continuity of care. Known for strong communication, teamwork, emotional intelligence, and a patient-first approach across hospital, residential, and community-based settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Assistant
DuPage County Health Department
03.2023 - Current
- Provide direct support to adults with serious behavioral health needs by teaching independent living skills using role modeling and motivational interviewing. Assist with hygiene, grooming, meal preparation, transportation, medication observation, crisis intervention, documentation using CareLogic, and maintaining a safe residential environment while ensuring full confidentiality and regulatory compliance.
Certified Nursing Assistant (CNA)
BrightStar Home Care
03.2025 - 08.2025
- Delivered in-home patient care including ADLs, mobility assistance, medication reminders, safety monitoring, companionship, and emotional support. Followed individualized care plans, reported changes in patient condition, and maintained a clean, safe, and respectful home environment.
Cashier/Customer Service Associate
Pete’s Fresh Market
01.2022 - 01.2023
- Provided fast, friendly customer service while accurately handling transactions, assisting customers, and maintaining clean and organized checkout areas in a high-volume retail setting.
Crew Member & Certified Trainer
Raising Cane’s Chicken Fingers
01.2020 - 01.2023
- Trained new employees, ensured safety and sanitation compliance, and delivered high-quality service in a fast-paced team environment.
Cashier
Walmart
01.2017 - 01.2020
- Handled customer transactions, returns, and inquiries while maintaining accuracy, professionalism, and adherence to safety and loss-prevention policies.
Education
CNA - Certified Nursing Assistant
Illinois Nursing Academy
01.2025
Cosmetology License -
Pivot Point Academy
01.2021
High School Diploma -
Schaumburg High School
05.2019
Skills
- Certified Nursing Assistant (CNA)
- Patient Care & Assistance
- Activities of Daily Living (ADLs)
- Behavioral & Mental Health Support
- Crisis Prevention & De-escalation (CPI)
- Safety Monitoring & Emergency Response
- Medication Observation & Reminders
- Vital Signs & Patient Monitoring
- Infection Control & PPE Compliance
- HIPAA & Confidentiality Compliance
- Documentation & Care Reporting
- Electronic Health Records (CareLogic)
- Computer & Healthcare Technology Proficiency
- Home Care & Residential Support
- Compassionate Communication
- Team Collaboration & Reliability
Certification
- Certified Nursing Assistant (CNA)
- CPR Certification – American Heart Association
- CPI (Crisis Prevention Institute) Certification
- Mental Health First Aid Certification
- Pivot Point Academy – Licensed Cosmetologist
Timeline
Certified Nursing Assistant (CNA)
BrightStar Home Care
03.2025 - 08.2025
Residential Assistant
DuPage County Health Department
03.2023 - Current
Cashier/Customer Service Associate
Pete’s Fresh Market
01.2022 - 01.2023
Crew Member & Certified Trainer
Raising Cane’s Chicken Fingers
01.2020 - 01.2023
Cashier
Walmart
01.2017 - 01.2020
CNA - Certified Nursing Assistant
Illinois Nursing Academy
Cosmetology License -
Pivot Point Academy
High School Diploma -
Schaumburg High School