Aneya Herrera
Chicago
Summary
Dynamic and results-oriented professional with extensive experience in sales and customer service, notably at European Wax Center. Spent my education years being on honor roll, also being selected into the MYP/IB program at my high school while being a student athlete. Became a licensed esthetician and paraprofessional after receiving my high school diploma. excelled in promotional support and guest service, enhancing customer satisfaction and loyalty. Demonstrated expertise in sanitation and team management, achieving significant improvements in operational efficiency. Proven ability to engage customers and patients with an outgoing personality and strong communication skills.
Overview
4
4
years of professional experience
4048
4048
years of post-secondary education
1
1
Certification
Work History
Personal Care Assistant
DORS
Lansing
10.2023 - Current
- Monitored a child who suffers from a disability, also did a few overnight shifts and stood next to the patient through the night.
- Order and pre-packed everyday medications, as well as medical supplies through pharmacies and online stores.
- Sanitize and disinfect all medical equipment. Organize and clean the child’s room while adding supplies and clothing items to storage.
- Perform massages and exercise activities with the child. Assisting the parents with carrying/transporting the child up and down stairs while in a swing, for her to be in her chair, as well as her bed upstairs and downstairs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping, and changing bed linens.
- Returned to job position again for an opportunity for continuing experience, and more hands on.
Treatment Coordinator
University Dental Professionals
Chicago
06.2025 - 04.2026
- Coordinated patient appointments and appointment book for hygiene and treatment needed per medical diagnosis.
- Managed patient records using electronic health record systems efficiently.
- Communicated treatment plans clearly to patients and families.
- Call in prescriptions to pharmacy and other healthcare provider offices. Requesting X-rays and additional patient information.
- Collaborated with insurance companies to verify coverage and benefits.
- Ensured compliance with HIPAA regulations as well as other applicable laws.
- Managed patient scheduling, appointment reminders, and follow-up calls.
Sales Associate/Assistant Manager
European Wax Center
Highland
02.2024 - 06.2025
- Help guests being checked in and out, and book future reservations for guests.
- Ordered inventory and supplies needed for the center and waxers.
- Attended weekly meetings to review performance goals and objectives with the center manager.
- Promote product sales and membership promotions daily. Do daily reception duties at the front desk.
Sales Associate
Hegewisch Nutrition
Chicago
04.2023 - 09.2023
- Prepared protein shakes, bowls, and teas during the shift, and prepacked the ingredients to make those items.
- Promoted and sold other products throughout the season.
- Assisted in events held at the store.
- I had a clean and sanitized area daily while handling food.
Sales Associate
L&P Foods and Wholesale
Chicago
11.2022 - 04.2023
- Organize promotional displays or arrange merchandise through aisles and on tables to promote sales.
- Packaged frozen foods and other food items into labeled bags.
- Checking out customers at the register throughout the shifts, and during busy seasons and days as well.
- Stocked shelves, freezer, and fridges.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Sales Associate
Cal City Bakery
Lansing
12.2021 - 04.2022
- Maintained a clean and organized bakery area, complying with health and safety regulations.
- Sold cakes and pastry items from the bakery.
- Assisted customers with placing customizable cake, cupcake, and cookie orders.
- Restocked the store with baked goods and supplies.
Education
Licensed Esthetician - Esthetics
Tricoci University of Beauty Culture
Highland, INHigh School Diploma -
George Washington High School
Chicago, ILLicensed Paraprofessional - Paraprofessional Educator
Paraprofessional
Chicago, ILSkills
- Hospitality and accommodation
- Promotional support
- Guest service, communication skills
- Sanitation and disinfection
- Electronic and medical equipment
- Management and treatment experience
- Outgoing personality
- Direct patient care
- Adaptability and flexibility
Affiliations
- Honor student through elementary, high school, and esthetician school
- Student athlete
- Experience in sales, management, and taking care of a child with a disability
Certification
- Licensed Esthetician for Illinois and Indiana
- Licensed Paraprofessional Educator
Education
other,other,other
References
References available upon request.
Timeline
Treatment Coordinator
University Dental Professionals
06.2025 - 04.2026
Sales Associate/Assistant Manager
European Wax Center
02.2024 - 06.2025
Personal Care Assistant
DORS
10.2023 - Current
Sales Associate
Hegewisch Nutrition
04.2023 - 09.2023
Sales Associate
L&P Foods and Wholesale
11.2022 - 04.2023
Sales Associate
Cal City Bakery
12.2021 - 04.2022
Licensed Esthetician - Esthetics
Tricoci University of Beauty Culture
High School Diploma -
George Washington High School
Licensed Paraprofessional - Paraprofessional Educator
Paraprofessional