Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Anel Medina

Chicago

Summary

Dynamic Medical Assistant with extensive experience at an Orthopedic Surgeon's Office, excelling in post-operative care and insurance verification. Bilingual in English and Spanish, I leverage strong interpersonal skills to enhance patient-centered care and streamline appointment scheduling, ensuring efficient operations and high patient satisfaction.

Overview

4
4
years of professional experience

Work History

Medical Assistant

Orthopedic Surgeon's Office
Chicago
08.2023 - Current
  • Assist in post-operative care by removing sutures, staples, and changing dressings as directed by the surgeon.
  • Communicate with attorneys to obtain case approval and provide status updates.
  • Coordinate with insurance companies to verify coverage and secure treatment authorizations.
  • Schedule appointments, manage follow-ups, and maintain accurate patient records.
  • Offer empathetic support to patients before and after surgery, including answering questions and providing instructions.

Sales Associate

ZARA
Chicago
09.2022 - 01.2024
  • Assisted customers in product selection and provided excellent customer service.
  • Maintained clean, organized displays and handled transactions accurately.
  • Collaborated with team members to meet sales goals and manage inventory.

Team Member

Burger King
Chicago
06.2021 - 08.2022
  • Provided friendly customer service in a fast-paced environment.
  • Prepared food, maintained cleanliness, and operated the register.
  • Supported new employee training and team coordination.

Education

High School Diploma -

Hubbard High School
Chicago, IL
01.2021

Some College (No Degree) - Dental Hygiene

City Colleges of Chicago
Chicago

Skills

  • Bilingual: Fluent in English and Spanish
  • Electronic Medical Records (EMR)
  • Appointment Scheduling
  • Insurance Verification
  • Prior Authorizations
  • Strong Interpersonal Skills
  • Strong Communication Skills
  • Teamwork
  • Patient-Centered Care
  • HIPAA Compliance
  • Patient care
  • Appointment scheduling
  • Post-operative support
  • Insurance verification
  • Customer service

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Medical Assistant

Orthopedic Surgeon's Office
08.2023 - Current

Sales Associate

ZARA
09.2022 - 01.2024

Team Member

Burger King
06.2021 - 08.2022

High School Diploma -

Hubbard High School

Some College (No Degree) - Dental Hygiene

City Colleges of Chicago

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Anel Medina