Andrew Seyfert
Chicago
Summary
Motivated worker, adaptable with proven experience in building and leading successful teams. Talented problem-solver with customer interaction skills.
Overview
5
5
years of professional experience
Work History
Carrier Sales Representative
Molo Solutions LLC
10.2022 - 05.2024
- Increased customer satisfaction by addressing and resolving carrier issues promptly and efficiently.
- Negotiated rates with carriers for cost-effective solutions, resulting in improved profitability.
- Established strong relationships with carriers by maintaining open communication and regularly providing updates on shipments.
- Effectively managed high volume of inbound and outbound calls, ensuring timely responses to customer inquiries.
Restaurant Manager
Panera Bread
12.2020 - 07.2022
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained and supervised staff.
- Controlled purchases and inventory by negotiating prices and contracts with over 15 vendors.
- Led and directed team members on effective methods, operations and procedures.
Server
Sushi Kushi
11.2018 - 03.2020
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Stayed up-to-date on menu changes to help customers make food choices.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Education
High School Diploma -
Lake Forest High School
Lake Forest, IL05.2017
Skills
- Customer Service
- Sales Experience
- Performance Improvement
- Problem Solving
- Coordinating Schedules and People
- Delegating Assignments and Tasks
- Program Optimization
- Staffing and Sales Reporting
Timeline
Carrier Sales Representative
Molo Solutions LLC
10.2022 - 05.2024
Restaurant Manager
Panera Bread
12.2020 - 07.2022
Server
Sushi Kushi
11.2018 - 03.2020
High School Diploma -
Lake Forest High School