ANDREW PETTIT-WILLIAMS
Chicago
Summary
Results-driven Community Manager with 10 years of property management experience overseeing luxury, multi-unit communities and mixed-use assets. Proven expertise in financial reporting, budgeting, rent strategy, and maintaining strong NOI through disciplined collections and expense control. Skilled in marketing, resident retention, facilities oversight, and team leadership to drive operational excellence. Seeking to leverage strategic, hands-on management experience to enhance asset performance, elevate resident satisfaction, and contribute to long-term organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager (Stabilized)
The Louise Los Feliz Apartments (Greystar) (Daul Building 243 Units)
Los Angeles, CA
12.2024 - 06.2025
- Supported operations of a dual-building, 240-unit luxury community (1-, 2-, and 3-bedroom homes) with ground-floor retail space.
- Maintained 0% delinquency, proactively monitoring receivables, issuing late notices, and overseeing collections and eviction processing.
- Completed month-end financial reporting, including variance analysis, FCF, and pre-close documentation, ensuring accuracy and on-time submission.
- Coded and processed residential and retail invoices; managed retail rent payments and maintained collections and receivable records.
- Assisted in supervising maintenance staff, vendors, and temporary workers to ensure efficient daily operations and timely unit turns.
- Participated in annual budgeting, rent pricing strategy, and capital improvement planning for unit and building renovations.
- Conducted ownership and senior leadership property walks and tours, presenting operational updates and property performance.
- Strengthened resident retention and satisfaction by responding promptly to service requests and emails and supporting resident engagement events.
Community Manager (Lease-up)
Ocean Center Apartments (Greystar) (85 Units With Retail Space))
Long Beach, CA
03.2024 - 11.2024
- Directed operations of a 100-unit luxury community, overseeing financial performance, resident experience, and asset preservation.
- Produced monthly variance, FCF, pre-close, and AME reports; partnered with ownership in weekly financial and operational strategy meetings.
- Improved revenue performance through strategic rent pricing, marketing collaboration, and vendor partnerships.
- Managed accounts payable and invoice processing while maintaining budget controls and expense tracking.
- Supervised maintenance team, vendors, and temporary staff to ensure timely unit turns and high property standards.
- Reduced delinquency exposure by proactively issuing late notices, monitoring bad debt, and processing evictions in compliance with CA regulations.
- Coordinated resident engagement and high-profile rooftop events, including community and political functions, enhancing property visibility and stakeholder relations.
- Conducted ownership and senior leadership tours, presenting property performance, capital improvement plans, and renovation strategies.
Assistant Manager (Stabilized)
Broadstone Los Feliz Apartments (Greystar) (250 Unit Building)
Los Angeles, CA
08.2022 - 03.2024
- Completing Month end financial documents. (Variance, FCF, pre-close)
- Coding and processing invoices.
- Assist in supervising Maintenance staff, vendors, and temps.
- Conducting ownership and senior leadership walks/tours.
- Provides input on Budget, unit pricing, and unit and building renovations.
- Prepare late notices, monitor and follow up on bad debt, file and process evictions.
- Promotes resident satisfaction by answering emails and work request in a timely manner and participating in resident events.
Assistant Manager (Lease Up)
Mariposa on 3rd Apartments (Lease up Building) (Greystar/Alliance) (122 Units With 3 Retail Spaces)
Los Angeles, CA
12.2019 - 08.2022
- Acting Manager for 4 months (Not Consecutively).
- Increased our reputation score to 810 resulting in property being in the top 20 percentile.
- Prepare month end reporting package in a timely manner
- Review and approve all resident leases as well as audited files for accuracy and completeness.
- Make regular inspections of the community
- Responsible for collecting and processing lease payments; coordinate bank deposits
- Maintain accurate and organized records.
- Prepare late notices, monitor and follow up on bad debt, file and process evictions.
- Process invoices; assist with accruals.
- Completing ownership reports.
- Processing COVID 19 delinquencies and assisting in “Housing is Key” sign ups.
Leasing Professional
Talaria Burbank Apartments (Lease up building) (Alliance Residential Company)
Burbank, CA
11.2018 - 06.2019
- Manage daily office operations including lead management in CRM and Yardi, maintaining staff calendars, heavy phones, distributing messages for staff, and fielding inquiries
- Responsible for touring property with potential residents, signing leasing paperwork and processing move-ins
- Manage vacancy listings across multiple distribution
Leasing Professional
Altana Apartments (Greystar Property Management)
Glendale, CA
02.2018 - 11.2018
- Manage daily office operations including lead management in Outlook, maintaining staff calendars, heavy phones, distributing messages for staff, and fielding inquiries
- Responsible for touring property with potential residents, signing leasing paperwork and processing move-ins
- Manage vacancy listings across multiple distribution
Education
BA - Art History; Minors: Music History & African American Studies
University of California Los Angeles (UCLA)
Los Angeles, CA06-2016
Skills
- Highly proficient in CRM, Yardi, One site, On-Site, Snappt, Outlook, LRO, Ops Technology, Payscan, Bluemoon, and Ops Technology
Certification
- Passed the Illinois State PSI exam (IDFPR)
- Greystar Excellence Certificate of Achievement | Assistant Community Manager of the Year, Los Angeles | 2023
Timeline
Assistant Manager (Stabilized)
The Louise Los Feliz Apartments (Greystar) (Daul Building 243 Units)
12.2024 - 06.2025
Community Manager (Lease-up)
Ocean Center Apartments (Greystar) (85 Units With Retail Space))
03.2024 - 11.2024
Assistant Manager (Stabilized)
Broadstone Los Feliz Apartments (Greystar) (250 Unit Building)
08.2022 - 03.2024
Assistant Manager (Lease Up)
Mariposa on 3rd Apartments (Lease up Building) (Greystar/Alliance) (122 Units With 3 Retail Spaces)
12.2019 - 08.2022
Leasing Professional
Talaria Burbank Apartments (Lease up building) (Alliance Residential Company)
11.2018 - 06.2019
Leasing Professional
Altana Apartments (Greystar Property Management)
02.2018 - 11.2018
BA - Art History; Minors: Music History & African American Studies
University of California Los Angeles (UCLA)