Andrew Moment
Key Account Manager
St. Charles
Summary
Hardworking account executive skilled in account management, account planning, sales, and customer retention & satisfaction. Background includes B2B marketing, advertising, and digital marketing.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Key Account Manager
WARC By Ascential
11.2021 - Current
- Manages a portfolio (>$2 million ARR) of global brands, agencies and media owners. Led yearly renewals, upsell conversations, and overall growth of WARC's key account base. Achieved and exceed yearly target in 2022
- Collaborates with colleagues globally (London and Singapore) to effectively service portfolio
- Own growth strategies for WARC's largest, global clients.
- Maintains customer retention of >94% and revenue retention of over 100%
- Manages entire sales cycle for bespoke, advisory work. Project values range from $20k - $185k
Senior Account Manager
RivalMind
06.2019 - 10.2021
- Managed $800,000 in yearly revenue of ongoing services and retained >90% revenue year-over-year
- Present strategic quarterly plans to key clients
- Upsold $100k (new revenue) in 2020
- Managed full sales cycle from first call to writing & executing the proposal
- Managed 2 jr. account managers to maintain world-class service for book of business
Social Media Manager
RivalMind
10.2017 - 06.2019
- Built social media service and grew department to over 20 clients in the first year
- Retained >90% of clients after first year
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Presented monthly reviews
- Managed team of 2 to assistants to support with content development
Global Marketing Project Specialist
Wilson Sporting Goods
02.2016 - 07.2016
- Supported Global Racquet Sports marketing team with project management of marketing asset creation (POP displays, window graphics, yearly sales catalog and misc. needed assets for the US Open 2016).
- Responsible for increasing engagement among US-sponsored juniors through social media to increase brand awareness among young players.
- Competitive analysis support during launch of new racquet line and Roger Federer signature line.
Education
MBA - Organizational Leadership
Judson University
Elgin, IL 08.2017 - 06.2019
Bachelor of Arts - Secondary Education (Business & Marketing)
Judson University
Elgin, IL 08.2010 - 05.2014
Skills
- Sales & Account Mangement
Customer Service
Advertising
Account Planning and Growth
Flexible & Adaptable
Timeline
Key Account Manager
WARC By Ascential
11.2021 - Current
Senior Account Manager
RivalMind
06.2019 - 10.2021
Social Media Manager
RivalMind
10.2017 - 06.2019
MBA - Organizational Leadership
Judson University
08.2017 - 06.2019
Global Marketing Project Specialist
Wilson Sporting Goods
02.2016 - 07.2016
Bachelor of Arts - Secondary Education (Business & Marketing)
Judson University
08.2010 - 05.2014
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