Andrew Hirt
Chicago,IL
Summary
Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and product development to meet changing customer needs with unique offerings.
Overview
8
8
years of professional experience
Work History
National Accounts Executive
Rain Dogs Logistics And Trucking
07.2023 - Current
- Expanded national account base by identifying potential clients and executing targeted sales strategies.
- Strengthened customer relationships for long-term success through consistent, personalized communication and service.
- Increased overall company revenue with the strategic acquisition of new national accounts in various industries.
- Developed compelling sales presentations to showcase product offerings and persuade decision-makers to close deals.
- Opened new national account customers across every US region and increased product sales to $45,000 gross profit per month.
Customer Sales Executive
Best Bay Logistics
02.2023 - 07.2023
- Increased customer satisfaction by addressing inquiries and resolving issues promptly.
- Boosted sales through building rapport with clients and suggesting appropriate products based on their needs.
- Managed multiple customer accounts, ensuring timely follow-up and personalized service.
- Developed strong relationships with clients to foster loyalty and encourage repeat business.
- Implemented key performance metrics and quality assurance programs to increase customer satisfaction levels to 99%.
Freight Sales Executive
Pink Panthers Group
03.2021 - 02.2023
- Boosted sales revenue to $38,000 per month by cultivating strong client relationships and implementing effective sales strategies.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Expanded market share with strategic territory planning and targeted prospecting.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
North American Account Manager
Verizon Connect
08.2017 - 04.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Made 80-100 business development based calls and 20-30 emails daily.
Account Executive
Imagetec L.P
01.2016 - 11.2017
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Brought on 10 new customers and maintained a current base of 18.
Education
Bachelor of Business - Logistics Management
Rutgers, The State University of New Jersey
New Brunswick, NJ12.2024
Associate of Arts - Psychology
William Rainey Harper College
Palatine, IL08.2012
Skills
- Strategic planning
- Project management
- Contract negotiation
- Communication
- Sales processes
- Organization
- Ethical Business Practice
Timeline
National Accounts Executive
Rain Dogs Logistics And Trucking
07.2023 - Current
Customer Sales Executive
Best Bay Logistics
02.2023 - 07.2023
Freight Sales Executive
Pink Panthers Group
03.2021 - 02.2023
North American Account Manager
Verizon Connect
08.2017 - 04.2020
Account Executive
Imagetec L.P
01.2016 - 11.2017
Bachelor of Business - Logistics Management
Rutgers, The State University of New Jersey
Associate of Arts - Psychology
William Rainey Harper College
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