Dynamic high energy manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relationship-building skills. Proficient in using independent decision making and solid judgement to positively impact company success.
Overview
15
15
years of professional experience
Work History
General Manager
Bob Brady Dealerships Inc.
09.2009 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Developed and implemented strategies to increase sales and profitability.
Managed teams of professionals in different departments, creating a positive work environment and high employee satisfaction and retention.
Built strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Assisted in recruiting, hiring and training of team members.
Built a strong number of reoccurring loyal customers.
Education
Bachelor of Science - Business Management
Millikin University
05-2009
Skills
Leadership and team building
Training and coaching
Staff Management
Customer Relations
Inventory Control
Administrative Skills
P&L Management
Process Improvements
Networking abilities
Problem Resolution
Operations Management
Timeline
General Manager
Bob Brady Dealerships Inc.
09.2009 - Current
Bachelor of Science - Business Management
Millikin University
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