Andrew Duncan
Robinson,IL
Summary
Dynamic and results-oriented professional with a proven track record at Barry Callebaut, adept in troubleshooting and problem-solving. Excelled in teamwork and collaboration, consistently exceeding performance targets. Skilled in conflict resolution and maintaining operational efficiency, demonstrating a commitment to continuous improvement and attention to detail.
Overview
8
8
years of professional experience
Work History
Operator
Barry Callebaut
11.2023 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Inspected machines to maintain quality and efficiency.
Lawn and Garden Associate
Walmart
09.2022 - 12.2022
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Continuously updated personal knowledge on new lawn care products and techniques, ensuring the most accurate and up-to-date information was provided to customers.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Collaborated with team members to create visually appealing displays that showcased seasonal plants and products.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
Correctional Officer
Illinois Department Of Corrections
01.2022 - 08.2022
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of individuals in custody to identify and confiscate contraband and other prohibited items.
- Maintained individuals in custody safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching individuals in custody, cells, and common areas.
- Ensured security of facility perimeter by conducting routine patrols.
- Escorted inmates to and from cells.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Telecommunications Technician
Endeavor Communications
05.2019 - 11.2019
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Responded to service requests during and after business hours.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
Overnight Stocker
Walmart
10.2016 - 08.2018
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
Education
High School Diploma -
Robinson High School
Robinson, IL05.2015
Associate of Applied Science - Broadband Telecommunications
Lincoln Trail College
Robinson, ILSkills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Troubleshooting
- Continuous Improvement
- Punctual and Reliable
Timeline
Operator
Barry Callebaut
11.2023 - Current
Lawn and Garden Associate
Walmart
09.2022 - 12.2022
Correctional Officer
Illinois Department Of Corrections
01.2022 - 08.2022
Telecommunications Technician
Endeavor Communications
05.2019 - 11.2019
Overnight Stocker
Walmart
10.2016 - 08.2018
High School Diploma -
Robinson High School
Associate of Applied Science - Broadband Telecommunications
Lincoln Trail College
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