Andrew Dawood
Skokie
Summary
Dynamic professional with over a decade of experience in telecommunications and electronic systems, notably with Zenith Electronics Corporation. Excelled in customer communication and resolving complex network issues, leveraging expertise in hardware/software configuration and industrial control systems. Demonstrated strong enthusiasm and proficiency in PLC, PID, and robotics, enhancing operational efficiency and customer satisfaction.
Overview
29
29
years of professional experience
Work History
Sales Coordinator
Self-employed
06.2017 - Current
Sales small Electro medical therapy equipment on line
. IP-Z Ion pump , E- Stim II
.
Telecommunications Specialist
ATT Company
01.2000 - 01.2017
Provided network support , and related services to customer inquiries for help.
. Identified and resolved malfunction on various circuit such as DS3, Oc3 and Oc12
. Used company (WFA) and (BMP) Software for identifying and resolving customer network inquiries.
. Maintenances and trouble shooting problem on various telecommunication equipment such as CISCO, TITAN5500 ,ALCATEL and FUJITSU.
. Member of special chronic team to solve chronic issue of Ireat customer
Electronic Technician
Zenith Electronics Corporation
06.1996 - 12.1999
- Tested, Calibrated, Maintained and repaired off line and on line industrial automation control system: Control (PLC), Robotic, PC, AC/DC Drive.Sensors, RF circuit.
Education
Associate of Science - Advanced Computer Maintenance
Triton College
River Grove, IL03-1999
Bachelor of Science - Electronic Engineering
DeVry University
Chicago, IL06-1994
Skills
- Customer communication
- More than 10 years of hardware/ software experience includes, configuration,troubleshooting and support Networking for customer
- Experience with industrial control PLC, PID and industrial Robotics with Automated electronic equipment
- Strong enthusiasm
Timeline
Sales Coordinator
Self-employed
06.2017 - Current
Telecommunications Specialist
ATT Company
01.2000 - 01.2017
Electronic Technician
Zenith Electronics Corporation
06.1996 - 12.1999
Associate of Science - Advanced Computer Maintenance
Triton College
Bachelor of Science - Electronic Engineering
DeVry University
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