Andrew Bonczkowski
Aurora,IL
Summary
Catastrophe Claims Adjuster specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
Previously 10+yrs in the automotive industry in various positions; sales, management and appraiser.
Overview
17
17
years of professional experience
Work History
Catastrophe Claims Adjuster
State Farm
12.2021 - Current
- Examined claims forms and other records to determine insurance coverage.
- Prepared summaries of damage, payments, and policy coverage.
- Verified insurance claims and determined fair amount for settlement.
- Answered customer questions regarding deductibles.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Analyzed information gathered by investigation and reported findings and recommendations.
- Directed claims negotiations within allowable limit of $50,000.00 and supported successful litigations for advanced issues.
- Handled up to 50 active claims at one time.
Manager
Wireless Advocates
09.2014 - 11.2021
- Prepare and manage departmental budgets
- Interview, select, and train store personnel
- Resolve customer complaints regarding sales and service
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services
- Keep areas neat while working and return items to correct locations following demonstrations
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers
- Suggest specific product purchases to meet customers' needs
Sales Manager/Finance
Fitzgerald Hyundai
07.2012 - 07.2014
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Negotiate new and used auto sales
- Appraise, prepare and advertise used vehicles
- Prepare finance loans, legal paperwork and additional services for customer purchases
New Car Manager
Lokey Volkswagon
02.2008 - 07.2012
- New car analysis of sales trends and subsequent ordering and maintaining of inventory
- Scheduling
- Negotiation of new car sales
- Assessment of customers vehicle values
Education
High School Diploma - General
Glenbrook South
Glenview, IL06.2000
Skills
- Retail Sales
- Financial Management
- Retail Management
- Damage assessment
- Insurance regulations
- Property inspection
- Policy interpretation
- Claims investigation
- Property claims
- Property adjusting
- Policy investigations
Timeline
Catastrophe Claims Adjuster
State Farm
12.2021 - Current
Manager
Wireless Advocates
09.2014 - 11.2021
Sales Manager/Finance
Fitzgerald Hyundai
07.2012 - 07.2014
New Car Manager
Lokey Volkswagon
02.2008 - 07.2012
High School Diploma - General
Glenbrook South
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Benjamin WehmasBenjamin Wehmas
Insurance Account Representative at State FarmInsurance Account Representative at State Farm