Andrew Birnbaum
Springfield
Summary
Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Home Administrator
Hope
Springfield
08.2017 - Current
- Maintained accurate records and files using document management systems for easy access.
- Assisted in developing policies and procedures to enhance operational efficiency.
- Performed data entry tasks into computer databases from paper documents.
- Answered incoming calls and responded to employees concerns and needs
- Provided general administrative support to staff members.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Conducted performance evaluations and recommended training programs for staff development.
- Ensured compliance with health and safety regulations within the office environment.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Responded promptly to customer complaints in a professional manner.
Registered Behavior Technician
Hope
Springfield
04.2016 - 07.2017
- Implemented individualized treatment plans for clients with behavioral challenges.
- Collaborated with therapists to assess client progress and adjust strategies.
- Monitored client behavior and documented observations in real-time.
- Engaged clients in activities to enhance social and communication skills.
- Participated in team meetings to discuss client needs and treatment updates.
- Tracked data and monitored progress of student's goals and objectives.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Implemented visual supports such as schedules, picture cards.
Produce Stock Merchandiser
Sam’s Club
Springfield
07.2009 - 07.2017
- Organized product displays to enhance customer visibility and accessibility.
- Stocked shelves efficiently to maintain inventory levels and product availability.
- Collaborated with team members to optimize store layout for improved shopping experience.
- Monitored inventory for expiration dates and freshness to ensure quality standards.
- Communicated with management regarding inventory needs and product replenishment strategies.
- Followed instructions to properly arrange merchandise items.
- Updated pricing and sales signs to promote merchandise.
- Prepared products by adding tags and readying pallets for restocking.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Conducted regular inventory checks to identify shortages or overages of stock items.
- Ensured all safety protocols were followed while handling merchandise.
Education
Bachelor of Arts - Sociology
Benedictine University
Springfield , IL 08.2010 - 12.2012
Skills
- Document management
- Policy development
- Data entry
- Customer service
- Effective communication
- Time management
- Employee supervision
- Schedule coordination
- Honest and ethical
Timeline
Home Administrator
Hope
08.2017 - Current
Registered Behavior Technician
Hope
04.2016 - 07.2017
Bachelor of Arts - Sociology
Benedictine University
08.2010 - 12.2012
Produce Stock Merchandiser
Sam’s Club
07.2009 - 07.2017