
Results-driven professional with expertise in CRM proficiency and strategic prospecting. Proven track record of growing business from $500K to over $1.5MM, while managing 15 accounts with significant annual sales.
• #1 job priority is to ensure that each customer is performing as best as they can while using our products. This is done through face to face communication with the customer, data analysis and presentation, and advanced laboratory investigation.
• Responsible for ~$21 million in gross revenue per year.
• Responsible for 15 accounts that total in over 830 million gallons of fuel ethanol produced per year.
• Types of products that supported and sold are genetically modified yeast strains, starch degrading enzymes, and antiseptic products.
• Collaborated with technical support staff to discuss client requirements, needs and objectives.
• Educated customers on products and services as well as general technical information.
• Communicated w/ sales and product development teammates to enhance customer experiences and achive sales goals
• Pitched, presented, and managed projects that are specific to both plant and lab operation.
• CHS - Rochelle subject matter expert in fermentation, industrial enzymes, yeast nutrition, analytical instruments.
• Generated a weekly report of key performance indicators for production-based plant operations to management.
• Researched and conducted benchtop fermentation trials on alternative enzymes, product introduction, and kinetics.
• Created, enhanced, and implemented standard operating procedures (SOPs) to lab and operations staff.
• Spearheaded project meetings with team members to discuss ongoing, planned and recently completed projects.