Hardworking and passionate job seeker with strong organizational skills. Ready to help a team achieve company goals. With 13+ years of experience in a warehouse/production environment.
Overview
19
19
years of professional experience
Work History
Retort Operator
Vanee Foods Company
12.2022 - Current
fill out downtime if any occur during shift
unload baskets once food is done cooking
start retort once all three baskets are inside
load baskets of food using a crane into retorts
fill out production forms for 1st shift
set up clocks for cooking time
Front Desk Agent
Gran Velas
02.2019 - 11.2022
Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Monitored hotel's budget and financial records.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Issued room keys to guests upon check-in and answered questions regarding proper use.
Developed and maintained positive relationships with guests for satisfaction.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Stored guest valuables in safe and individual boxes for security.
Plant Manager
Deslauriers
01.2016 - 07.2018
Reduced costs by eliminating materials waste and unnecessary labor hours.
Directed employees and related programs to maximize team productivity and facility output.
Provided direction and leadership to all levels of employees and managers.
Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
Analyzed production data and prepared reports for senior management.
Identified and resolved process and equipment issues to minimize production downtime.
Evaluated employee performance and provided feedback and training as needed.
Led, trained and coached plant staff to facilitate high levels of productivity and quality.
Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Created and oversaw production schedules and adjusted as needed to meet deadlines.
Planned operations to meet established schedules, factoring in order demands and business forecasts.
Updated logs and submitted timely reports detailing activities in line with regulatory standards.
Shipping and Receiving Manager
Deslauriers
04.2013 - 01.2016
Worked with sales managers to drive and monitor sales prospecting.
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Conducted training programs with employees to promote familiarity with company products and applications.
Determined most cost-effective procedures and routes for shipments.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Negotiated with 10 different freight companies and received annual contracts resulting in cost savings of 30%.
Orchestrated routing by producing accurate shipping documentation and package labels.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Maintained positive relationships with representatives of UPS, FedEX.
Lead team of 5 employees packaging, palletizing and shipping up to 3000 boxes per day.
Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
Stacked and stored pallets at end of shift to keep warehouse clean and organized.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
Pulled, verified, and packaged items for shipment.
Shipping and Receiving Supervisor
Deslauriers
01.2011 - 04.2013
Handled day-to-day shipping and receiving overseeing more than 3000 packages per day.
Evaluated team performance and provided feedback on areas requiring improvement.
Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Scheduled shifts and shift changes to accommodate workload and customer needs.
Oversaw warehouse crew stocking inventory and preparing loads.
Monitored and tracked shipments to determine timely delivery and minimize delays.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Processed returns and updated accounts.
Shipping and Receiving Associate
Deslauriers
07.2005 - 01.2011
Verified orders by comparing names and quantity of items packaged with shipping documents.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Moved shipment materials to and from designated areas using lift and hand trucks.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Education
High School Diploma -
Carl Schurz High School
Chicago, IL
06.2004
Associate of Arts - Supply Chain Management
Morton College
Cicero, IL
05.2016
Skills
Problem-Solving Skills
Production Planning
Employee Performance Reviews
Material Handling Expertise
Inventory Control
Plant and Warehouse Operations
Team Leadership
Shipping and Receiving Functions
Inventory Forecasting
Equipment operations
Logistics Management
Rate negotiations
Forklift Operation
Loading and unloading
Material Handling
Order picking and processing
Palletizing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retort Operator
Vanee Foods Company
12.2022 - Current
Front Desk Agent
Gran Velas
02.2019 - 11.2022
Plant Manager
Deslauriers
01.2016 - 07.2018
Shipping and Receiving Manager
Deslauriers
04.2013 - 01.2016
Shipping and Receiving Supervisor
Deslauriers
01.2011 - 04.2013
Shipping and Receiving Associate
Deslauriers
07.2005 - 01.2011
High School Diploma -
Carl Schurz High School
Associate of Arts - Supply Chain Management
Morton College
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