Andreous Stacey
Springfield
Summary
Dynamic leader with proven expertise in store operations and customer relations, honed at Vitamin Shoppe and Dick Sporting Goods. Excelled in inventory management and staff training, enhancing store performance and customer satisfaction. Skilled in multitasking and problem-solving, significantly improving operational efficiency and fostering positive work environments.
Dedicated retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Store Manager
Vitamin Shoppe
11.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Assistant Store Manager
Dick Sporting Goods
11.2014 - 03.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
High School Diploma -
Woodruff High School
Peoria, IL06-2000
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Inventory management
- Retail inventory management
Timeline
Store Manager
Vitamin Shoppe
11.2021 - Current
Assistant Store Manager
Dick Sporting Goods
11.2014 - 03.2021
High School Diploma -
Woodruff High School
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