Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Andreen Isidoro

Chicago

Summary

Professional in healthcare coordination, bringing valuable experience in managing and organizing procedural schedules. Proven ability to improve scheduling accuracy and reduce patient wait times. Highly collaborative team player, known for adaptability and reliability in dynamic environments.

Overview

4
4
years of professional experience

Work History

Procedure Scheduler

Gi Alliance
08.2024 - Current
  • Streamlined patient handling scheduling processes for 7 physicians, improving workflow efficiency and reducing appointment delays
  • Coordinated with medical professionals to ensure seamless communication regarding patient appointments and procedures
  • Handled high call volumes while maintaining excellent patient service and organization
  • Assisted with insurance verifications, coding issues, and general customer service inquiries
  • Provided accurate and detailed documentations of office visits to support proper patient records
  • Reviewed physician notes to identify diagnoses, issues, and necessary follow-up actions
  • Maintained accurate patient recall system to ensure timely procedures and follow-ups

Business Owner

Self-employed - Andreen's Cookies
07.2023 - Current
  • Established strong customer relationships through excellent communication and attentive service
  • Strengthened business reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.


Retail Sales Associate

Carter's And Oshkosh B'Gosh
06.2021 - 07.2024
  • Managed and organized inventory counts for 10,000+ items using RFID technology
  • Curated displays of clothing and accessories to maintain a clean and organized sales floor
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted over 100 customers per shift by prioritizing needs, answering questions, processing online orders, and providing merchandise expertise to ensure an excellent customer experience

First Year Intern

Asian American Cultural Center
04.2023 - 05.2024
  • Assisted with the operation of the front desk by managing incoming phone calls, scheduling rooms for student organizations, and providing students and staff with any assistance regarding center services and resources
  • Hosted numerous events for the UIUC community focused on health, Asian culture, and community building by planning, budgeting, marketing, and setting up events


Recruitment and Wellness Chair

Alpha Kappa Delta Phi Sorority Inc.
05.2021 - 05.2024
  • Directed, designed, and facilitated recruitment that involved collaborative events, creative design, budgeting within a $1,000 range, oversaw the management of a team of women in the sorority
  • Curated a wellness program in 2021 for members to seek help in strengthening their mental and physical well being though plannet events, shared resources, and safe spaces

Child Development Assistant

UIUC Child Development Laboratory
08.2023 - 12.2023
  • Human Development and Family Studies Course 494
  • Engaged one-on-one with children aged 3-5 years, fostering strong rapport and administering Pearson's Developmental Indicators for the Assessment of Learning (DIAL-4) to over 10 children
  • Collected and analyzed development and socialization data over a 4-month period to enhance understanding of children development and screening tools

Certified Nursing Assistant

Clark Lindsey Village
09.2022 - 12.2023
  • Provided attentive care to 10+ residents per shift, supporting activities of daily living including eating, ambulating, personal hygiene, and repositioning
  • Monitored residents health stability through regular vital checks and meticulous documentation of their condition
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Fostered trusted relationships with residents and their families, prioritizing their emotional well-being.
  • Effectively communicated resident care updates to supervising nurses while adhering to facility protocols and HIPAA regulations

Education

Bachelor of Science - Human Development And Family Studies

University of Illinois At Urbana-Champaign
Champaign, IL
05-2024

Skills

  • HIPAA compliance
  • Patient coordination
  • Data entry proficiency
  • Appointment setting
  • Schedule management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Adaptable and flexible
  • Reliability

Accomplishments

    Awards:

  • 2023-2024 Outstanding Asian and Asian American Undergraduate Student Leader Award

Languages

English
Native or Bilingual
Tagalog
Full Professional

Timeline

Procedure Scheduler

Gi Alliance
08.2024 - Current

Child Development Assistant

UIUC Child Development Laboratory
08.2023 - 12.2023

Business Owner

Self-employed - Andreen's Cookies
07.2023 - Current

First Year Intern

Asian American Cultural Center
04.2023 - 05.2024

Certified Nursing Assistant

Clark Lindsey Village
09.2022 - 12.2023

Retail Sales Associate

Carter's And Oshkosh B'Gosh
06.2021 - 07.2024

Recruitment and Wellness Chair

Alpha Kappa Delta Phi Sorority Inc.
05.2021 - 05.2024

Bachelor of Science - Human Development And Family Studies

University of Illinois At Urbana-Champaign

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Andreen Isidoro