Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Uzcanga

Chicago

Summary

Personable and reliable server with over 5 years of experience in high-volume and upscale dining environments. Known for delivering exceptional guest experience and increasing sales through strategic upselling.

Passionate about hospitality and committed to providing a welcoming experience to every guest.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

S.K.Y
Chicago, IL
09.2025 - Current

-Provide service in both tasting menu and a lá cartė formals in a contemporary Asian-American

restaurant averaging 150-300 nightly covers

- Manage a section of approximately 40 guests per shift while maintaining detailed course pacing and flipping tables in 90 minutes

-Guide guests through seasonal menus, explaining ingredients, preparation methods, and flavor profiles

-Collaborate closely with kitchen and bar teams to ensure timing accuracy and seamless service flow

-Develop a growing knowledge of wine and sake pairings to enhance the overall dining experience

Server

Venteux
Chicago, IL
06.2022 - 07.2025

-Delivered high-end service in a modern French brasserie averaging 150+ covers per night

- Upsold wine pairings and seasonal specials, boosting average check totals by 15%

- Trained and mentored 5+ new front of the house staff in fine dining service standards

- Provided tailored recommendations by learning the full menu and accommodating dietary needs

Server

Maggiano's Little Italy
Skokie, IL
10.2021 - 06.2022

- Served 10-12 tables per shift in a fast-paced Italian kitchen with 300+ daily covers

- Processed orders with speed and accuracy, reducing comped meals

- Provided exceptional customer service to enhance dining experience.

Education

Bachelor of Arts - Accounting

University of Illinois At Chicago
Chicago, IL
07.2028

Associate of Arts - Accounting

Harold Washington
Chicago
12.2025

Skills

    - Multitasking

    - Upselling techniques

    - POS systems (Aloha, Microsoft, Toast)

    - Team collaboration

    Languages: Spanish and English, both fluently

Certification

- Illinois BASSET

- Food handler certification

Timeline

Server

S.K.Y
09.2025 - Current

Server

Venteux
06.2022 - 07.2025

Server

Maggiano's Little Italy
10.2021 - 06.2022

Bachelor of Arts - Accounting

University of Illinois At Chicago

Associate of Arts - Accounting

Harold Washington
Andrea Uzcanga