Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Meagher

Chicago

Summary

Dynamic Healthcare Administrator with 3 years of experience in managing physician and patient needs within a multi-site practice. Proven expertise in improving operational efficiency, enhancing patient care, and leading teams to deliver an outstanding patient experience. Skilled in healthcare management, patient care, and business operations with a Bachelor's in Healthcare Administration and a minor in Business Management. Adept at implementing innovative solutions to optimize workflow, streamline processes, and increase patient satisfaction across diverse healthcare environments.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Midwest Orthopaedics at Rush – Doctor Richard Berger
06.2022 - Current
  • Schedule appointments, coordinate consultations, and manage surgery calendars to ensure seamless patient care
  • Act as liaison between patients, medical staff, and the surgeon to ensure effective communication
  • Create weekly surgical schedules using complex Excel spreadsheets to optimize surgical flow
  • Maintain efficient electronic and physical filing systems for medical records and patient information
  • Support the surgeon with administrative tasks, including presentations, social media management, and preparation for medical conferences
  • Track and monitor patient follow-ups and post-surgical care instructions, enhancing patient satisfaction
  • Coordinate travel logistics for out-of-state patients, ensuring smooth transitions to and from Chicago for care

Teen Healthy Lifestyles Coordinator

Boys & Girls Club of Fond du Lac
09.2020 - 05.2022
  • Designed and led fitness, nutrition, and wellness programs for teens, fostering physical and emotional well-being
  • Managed attendance, supervised participants, and ensured a safe, engaging environment
  • Prepared activity schedules, reports, and evaluations to track participant progress and program success

Front Desk Administrative Assistant

Elmhurst/Pinnacle Dermatology
06.2021 - 08.2021
  • Greeted patients and managed the check-in process, ensuring a positive patient experience
  • Optimized provider schedules and room utilization to enhance service delivery and patient satisfaction
  • Addressed patient concerns and alleviated anxieties, providing clear communication and support
  • Assisted with billing, payment collection, and insurance claims to maximize revenue and reduce financial discrepancies

Summer Internship

Marian University
06.2020 - 08.2020
  • Assisted with dorm and office furniture assembly, relocation of supplies, and office maintenance
  • Painted and refreshed campus rooms and offices in preparation for the academic year

Retail Associate

Victoria’s Secret
12.2019 - 01.2020
  • Delivered exceptional customer service, assisting clients with product recommendations and purchases
  • Processed transactions quickly and efficiently, including handling credit and cash payments and returns

Landscaping/Horticulture Team Member

Elmhurst Park District
06.2019 - 08.2019
  • Worked in a team to manage landscape maintenance, including planting flowers and using equipment for tree trimming and lawn care

Education

Bachelor of Science - Healthcare Administration, Business Management

Marian University
Fond du Lac, WI

Skills

  • Strong leadership, communication, and organizational skills
  • Excellent multitasking abilities in fast-paced healthcare settings
  • Proficient in physician billing, scheduling, and healthcare management systems
  • Advanced Microsoft Office skills (Word, Excel, PowerPoint)
  • Exceptional customer service, problem-solving, and interpersonal skills
  • Ability to work efficiently with large physician groups and cross-functional teams

Timeline

Administrative Assistant

Midwest Orthopaedics at Rush – Doctor Richard Berger
06.2022 - Current

Front Desk Administrative Assistant

Elmhurst/Pinnacle Dermatology
06.2021 - 08.2021

Teen Healthy Lifestyles Coordinator

Boys & Girls Club of Fond du Lac
09.2020 - 05.2022

Summer Internship

Marian University
06.2020 - 08.2020

Retail Associate

Victoria’s Secret
12.2019 - 01.2020

Landscaping/Horticulture Team Member

Elmhurst Park District
06.2019 - 08.2019

Bachelor of Science - Healthcare Administration, Business Management

Marian University

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