Andrea Harding
Champion
Summary
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, while ensuring a cohesive and productive team environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Team Lead
McDonald Corp.
07.2008 - 02.2023
- Oversaw daily operations to ensure adherence to quality and service standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Implemented process improvements to enhance efficiency in food preparation and service delivery.
- Managed inventory control, optimizing stock levels to reduce waste and improve cost management.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Assisted in recruitment to build team of top performers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Certification
CPR/FIRST AID
Timeline
Team Lead
McDonald Corp.
07.2008 - 02.2023