Andrea Dicken
Mattoon,IL
Summary
Accomplished Americorps VISTA member well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance. Organized, dependable, and ambitious budding professional with a thirst for learning from others within the Human Service field. Successful at managing multiple priorities with a positive attitude, with excellent attention to detail. Willingness to adapt and take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
VISTA- Program Coordinator
Mattoon Area Family Ymca
05.2023 - 08.2023
- Developed and maintained relationships with external partners to facilitate program operations.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Monitored programming schedules, conformance to guidelines and quality.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Supported planning and coordination of summer camp program and activities
- Ensured implementation of policies and rules
- Managed social media accounts
- Helped build positive relationships within facility
- Developed curriculums and lesson plans to help ensure minimal learning loss over summer
- Organized food distribution during the day to ensure food security to camp members
- Supported growth and program development
Home Health Aide
Addus Home Health Care
03.2021 - 06.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to supervisor.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Provided transportation and appointments management.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Researched and recommended community resources to meet clients' needs.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
Assistant Practicum Teacher
Eastern Illinois University
08.2021 - 12.2021
- Collaborated with primary classroom teacher to develop and implement activities.
- Integrated diverse teaching strategies to support all learning types.
- Applied diverse techniques to control and improve student behavior.
- Planned and delivered lessons covering non-bias topics and independent learning experiences.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Dietary Aide
Evergreen Assisted Living
04.2020 - 08.2020
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards while following COVID-19 protocols
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Reported and documented resident changes in consumption or behaviors.
- Monitored food safety and sanitation standards in food service areas.
Education
Bachelor of Science - Human Services Program Administration
Eastern Illinois University
Charleston, IL12.2023
Skills
- Communications Strategies
- Confidentiality Agreements
- Office Administration
- De-escalating Conflict
- Handling Pressure
- Leadership
- Organization
- Problem Solving
Timeline
VISTA- Program Coordinator
Mattoon Area Family Ymca
05.2023 - 08.2023
Assistant Practicum Teacher
Eastern Illinois University
08.2021 - 12.2021
Home Health Aide
Addus Home Health Care
03.2021 - 06.2023
Dietary Aide
Evergreen Assisted Living
04.2020 - 08.2020
Bachelor of Science - Human Services Program Administration
Eastern Illinois University
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