Priority, SAPs, ERPs, CRMs, Workforce and payroll management tools
Anat Zakowitz
Project Manager
Ramat Gan
Summary
Focused Project Manager adept at planning, organizing and maintaining continuous operations in various departments. Experienced in directing and coordinating between stakeholders and ensuring efficient processes in accordance with quality standards. Applying a creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to succeed.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
FACILITIES & OPERATIONS MANAGER
CENTER FOR CITIZEN ACTIVITIES
Givatayim
01.2022 - Current
- Planned & implemented marketing and advertising strategies
- Led hiring process and onboarded 3 new employees
- Recruited and onboarded multiple service providers for city programs
- Handled negotiations & contracts based on city program needs (timelines, budgets, number of citizens, etc.)
- Served as point of contact for internal and hundreds of external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Directed tens of vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
- Developed and oversaw budgets for facilities and worked within cost restraints.
FREELANCE RESEARCH ASISSTANT and COORDINATOR
ANAT ZAKOWITZ
Givatayim
01.2019 - Current
- Developed executive and strategic presentations for variety of verticals
- Managed data entry for hundreds of spreadsheets and rows of data
- Gathered and organized materials to support clients' operations
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Created plans and communicated deadlines to complete projects on time
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Conducted marketing research in field of medicine and presented results for clients to leverage
ADMINISTRATIVE MANAGER
GIVATAYIM THEATER
Givatayim
01.2012 - 01.2022
- Processed and delivered on all employee welfare issues, including onboarding & termination processes, and communications with Human Resources in the municipality
- Managed tens of vendors simultaneously
- Negotiated compensation increases of up to 20% per employee for theater staff
- Managed costs and billing for theater operations, payment collections, AP/AR, deposits, and recordkeeping, end-to-end.
- Drove implementation of Elementor to improve and optimize theater marketing website, modernizing 10s of pages, and increasing visits significantly within 4 months
- Owned and performed payroll duties for tens of employees.
- Implemented project management techniques to overcome obstacles and increase productivity.
- Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.
- Assigned tasks and directed staff around event planning and preparation.
- Communicated theater objectives to and collaborated with cross-disciplinary stakeholders across municipality offices to meet deadlines and adhere to budgets.
EMERGENCY CENTER MANAGER
GIVATAYIM THEATER
Givatayim
01.2020 - 05.2021
- Led Corona emergency center for Givatayim, recognized for excellence by Mayor of Givatayim and Ministry of Health.
- Managed 80% of city’s epidemiological investigations each day, leading city from Red to Green faster than any other.
- Onboarded and supervised 14 employees, teaching and mentoring on processes and software.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting, analyzing and delivering to senior leaders.
- Resolved conflicts and negotiated mutually beneficial resolutions between stakeholders across the organization.
STORE & ACQUISITIONS MANAGER
CUSTOMER SUCCESS MANAGEMENT, EMPLOYERS
Givatayim/Ramat Gan
01.1998 - 01.2012
- Worked and communicated with overseas clients; Managed stock and vendors
- Owned 6 enterprise customer portfolios simultaneously
- Coordinated customer service shifts, operational staff, ongoing tasks
- Accompanied customers, start to finish, with import and export processes
Education
Full Matriculation - Humanities
ANKORI
Tel Aviv 09.1991 - 06.1995
Skills
Community education programs
Project management and related tools
Quick-learning
Facilities management
Office operations
Teambuilding
Data Entry
Planning and Coordination
Decision-Making
Dependable and Responsible
Active Listening
Website management
Process implementation
Familiarity with software methodologies
Market research and analysis
Research and data management
Software
Army service
Army, Central Command Signaller
Jan 96-98
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
FACILITIES & OPERATIONS MANAGER
CENTER FOR CITIZEN ACTIVITIES
01.2022 - Current
EMERGENCY CENTER MANAGER
GIVATAYIM THEATER
01.2020 - 05.2021
FREELANCE RESEARCH ASISSTANT and COORDINATOR
ANAT ZAKOWITZ
01.2019 - Current
ADMINISTRATIVE MANAGER
GIVATAYIM THEATER
01.2012 - 01.2022
STORE & ACQUISITIONS MANAGER
CUSTOMER SUCCESS MANAGEMENT, EMPLOYERS
01.1998 - 01.2012
Full Matriculation - Humanities
ANKORI
09.1991 - 06.1995