Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Analisa Burgos

Chicago

Summary

Passionate Barista Trainer at Starbucks with a proven track record in employee training and exceptional customer service. Developed comprehensive lesson plans that enhanced training effectiveness and ensured compliance with health codes. Recognized for strong communication skills and the ability to mediate conflicts, fostering a positive and professional work environment.

Overview

7
7
years of professional experience

Work History

Barista Trainer

Starbucks
10.2021 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Maintained regular and consistent attendance and punctuality.

Barista

Starbucks
10.2018 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Bachelor of Arts - Community Advocacy And Social Policy

Arizona State University
Tempe, AZ
05-2025

High School Diploma -

Pritzker College Prep
Chicago, IL
06-2018

Skills

  • Leadership experience
  • Health and safety compliance
  • Cleanliness standards
  • Performance monitoring
  • Training materials
  • Active listener
  • Opening and closing duties
  • Inventory management
  • Team collaboration

Languages

Spanish
Elementary
English
Native or Bilingual
Russian
Elementary

Timeline

Barista Trainer

Starbucks
10.2021 - Current

Barista

Starbucks
10.2018 - Current

Bachelor of Arts - Community Advocacy And Social Policy

Arizona State University

High School Diploma -

Pritzker College Prep

Similar Profiles

CREATE PROFILE
Analisa Burgos