Swim School Manager 1 Year 3 Months Gouin Pool & Waterslides | 05.2025 - 08.2026
Managed instructor schedules, balanced staffing coverage, and resolved daily coverage gaps efficiently.
Trained swim staff on lesson standards, safety procedures, and customer service expectations.
Supervised swim lesson operations, ensuring safe, organized pool schedules and consistent class flow.
Monitored pool conditions and enforced water safety protocols throughout instructional programs.
Evaluated swimmer progress and adjusted lesson plans to meet skill development goals.
Show Description
Lifeguard 4 Years 3 Months Gouin Pool & Waterslides | 05.2022 - 08.2026
Responded to aquatic emergencies using rescue techniques, CPR, and first aid procedures.
Supervised pool deck and waterslides, enforcing safety rules and preventing unsafe patron behavior.
Monitored water conditions and reported hazards to maintain safe swimming environments.
Inspected rescue equipment, ensuring readiness of flotation devices, alarms, and safety supplies.
Documented incidents, injuries, and rule violations accurately for management review.
Show Description
Host 11 Months Lucca Osteria & Bar | 09.2022 - 08.2023
Coordinated reservations, walk-ins, and table assignments using host stand systems and floor plans.
Greeted guests promptly and managed seating flow to reduce wait times and maintain dining room organization.
Communicated accurately with servers and management to balance section coverage and service pacing.
Resolved guest concerns professionally while preserving calm, welcoming front-of-house atmosphere.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Show Description
Sales Associate 1 Year American Eagle Outfitters, Inc | 09.2021 - 09.2022
Delivered personalized customer service to support styling recommendations and strengthen shopper loyalty.
Processed transactions accurately using POS systems while handling returns and exchanges efficiently.
Replenished inventory, organized backstock, and prioritized product availability across high-traffic selling areas.
Maintained fitting rooms, floor displays, and recovery standards to keep merchandising presentation consistent.
Show Description