Summary
Overview
Work History
Education
Skills
Additional Information
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Why Hire Me
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Timeline
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Anais Banks

Chicago

Summary

I would like to seek a challenging position at an organization where my acquired skills can be utilized. In addition, to enhance the productivity of a growing organization that can offer an opportunity for future advancement.

Overview

16
16
years of professional experience

Work History

Sr. Branch Banker

BMO Financial Group
Chicago
09.2024 - Current
  • Assisting customers: Bankers help customers with their banking needs by answering financial questions, opening and closing accounts, and providing advice on saving options.
  • Recommending products and services: Bankers educate clients on the bank's products and services, and recommend the best options for their needs.
  • Processing transactions: Bankers process deposits, withdrawals, and payments, and ensure that transactions are accurate.
  • Maintaining records: Bankers maintain and analyze banking records, and ensure that customer information is secure.
  • Resolving complaints: Bankers deal with customer complaints, acknowledging receipt, keeping customers updated, and advising on the results.
  • Connecting with lenders: Bankers may connect clients with lenders, such as for mortgages or loans.
  • Achieving sales targets: Bankers may set and work towards sales targets.

Branch Banker

PNC Bank
Chicago
09.2020 - 09.2024
  • Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
  • Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
  • Collaborates with ecosystem partners to grow customer's share of wallet.
  • Opening bank accounts for clients.
  • Contacting potential customers to expand business.
  • Recommends appropriate bank products and services.
  • Resolving client queries and complaints.
  • Manage client accounts.
  • Educating customers on financial services.
  • Resolve debit and credit issues.
  • Customer service.
  • Doing administrative tasks.
  • Facilitate retirement planning.
  • Open and close accounts.
  • Selling financial solutions.
  • Perform bank teller duties.

Uber Driver Partner

Uber
Chicago
05.2019 - 09.2020
  • Picking up passengers, transporting clients between places, and keeping my vehicle in good condition.
  • Safe driving, communication, time management, and customer service.
  • Picking up clients.
  • Driving clients to their destinations.
  • Maintaining the vehicle safe and clean.
  • Taking the fastest and safest route.

Vault Teller

Fifth Third Bank
Oak Lawn
11.2016 - 05.2019
  • Manage deposits for large organizations and process and validates coin and currency amounts related to deposits and other cash transactions.
  • Responsible for counting money and balancing the vault to ensure compliance with company guidelines and standards.
  • Cash reporting.
  • Deposit Processing.
  • Maintain and balance vault cash daily.
  • Cash handling.
  • Currency.
  • Procedures.

Loan Processor

Index Environmental Corp
Summit
07.2016 - 11.2016
  • Ensuring compliance with banking regulations.
  • Interviewing loan applicants.
  • Create repayment plans.
  • Finalize loan contracts.
  • Reviewing loan applications.
  • Approving or rejecting loans.
  • Following company loan policies and procedures.
  • Scanning applications.
  • Update records regularly.
  • Credit.
  • Compliance with regulations and guidelines.
  • Document verification and validation.
  • Submit the application to the underwriter.

Universal Clerk

Food 4 Less
Cicero
07.2013 - 07.2016
  • Greets shoppers, answers questions, and helps them find products.
  • Learns about new products quickly and makes recommendations.
  • Unloads daily deliveries and organizes the stock room.
  • Stocks shelves and displays according to the planogram.
  • Makes sure that all products are fresh and within the expiration date.
  • Cleans and sanitizes assigned area, including sweeping, mopping, and dusting.
  • Follows written and verbal instructions from managers.
  • Assists with other departments as needed, including filling in as a cashier or bagger.
  • Adheres to federal, state, and local food safety and sanitation guidelines and company policies.

Sales Associate

Journeys
North Riverside
01.2010 - 01.2012
  • Count Inventory and keep a clean station.
  • Cash handling and customer service as needed.
  • Meet my monthly goal of 16 products sold per month.
  • Restocking of inventory / opening and closing procedures.

Education

High school or equivalent -

Morton east
Cicero, IL
01.2013

Skills

  • Financial services
  • Customer service
  • Communication skills
  • Organizational skills
  • Account Management
  • Time management
  • Cash register
  • Marketing
  • Cash management
  • Leadership
  • Customer Support
  • Microsoft Word
  • Banking
  • Call Center
  • Microsoft Outlook
  • Data entry
  • Training
  • Microsoft Powerpoint
  • Driving
  • Customer Care
  • Data management
  • Cash handling
  • Sales

Additional Information

I am a highly motivated individual with a diverse background in customer service, sales and relationship building. I possess excellent communication skills and a goal-oriented individual focused on completing targeted business goals and objectives.

Nmls

2240055

Why Hire Me

I am confident that I will succeed in your company and I will be a positive role model for the business brand and my eagerness to learn and grow will make me a valuable asset to your company for many years to come.

<Enter your own>

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Sr. Branch Banker

BMO Financial Group
09.2024 - Current

Branch Banker

PNC Bank
09.2020 - 09.2024

Uber Driver Partner

Uber
05.2019 - 09.2020

Vault Teller

Fifth Third Bank
11.2016 - 05.2019

Loan Processor

Index Environmental Corp
07.2016 - 11.2016

Universal Clerk

Food 4 Less
07.2013 - 07.2016

Sales Associate

Journeys
01.2010 - 01.2012

High school or equivalent -

Morton east

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