Dedicated bilingual paraprofessional with experience in working one-on-one with students with limited language skills. Skilled in classroom management, educational support, and language support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bilingual Paraprofessional
Glenview Middle School
East Moline
08.2024 - Current
Tutored students in both Spanish and English, helping them improve their language skills.
Provided one-on-one tutoring sessions for struggling readers who spoke limited English.
Assisted students in understanding course material by providing instruction in Spanish and English.
Participated in professional development activities related to working with diverse populations.
Provided translation services for Spanish-speaking families during school meetings.
Worked with English language learners in small groups to develop fluency.
Attended in-services, workshops and seminars.
Backed up lessons with personal support, small group instruction and hands-on activities.
Client Services Associate
TBK Bank Sports Complex
East Moline
02.2023 - 07.2024
Balanced teller drawers regularly throughout the day according to established procedures.
Researched customer inquires regarding their accounts using internal banking systems.
Resolved customer disputes promptly in accordance with bank policies and procedures.
Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Cross-sold bank products such as savings accounts and credit cards to existing clients.
Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
Developed strong relationships with customers to ensure repeat business.
Server
Adolph’s Mexican Food
East Moline
09.2018 - 07.2021
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Stayed informed about daily specials, new menu items, promotions.
Delivered food orders promptly and courteously.
Balanced daily transactions on a computerized point-of-sale system.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.