Anahi Sarmiento
Berwyn
Summary
Dynamic food service leader with a proven track record at Endeavor Health, excelling in meal preparation and customer service. Recognized for enhancing workflow efficiency and improving patient satisfaction through effective team leadership and adherence to food safety compliance. Bilingual communicator, fostering collaboration in diverse environments.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Lead Food Service Worker
Endeavor Health
Elmhurst, IL
08.2024 - Current
- Supervised daily food service operations, ensuring adherence to health and safety standards.
- Trained and mentored new staff on food preparation techniques and customer service best practices.
- Coordinated inventory management processes to maintain stock levels and minimize waste.
- Developed efficient workflow strategies that improved meal delivery times and customer satisfaction.
- Collaborated with dietary staff to accommodate special dietary needs of residents effectively.
- Contributed to successful catering events by coordinating logistics, preparing high-quality dishes, and delivering excellent customer service.
- Improved customer satisfaction by providing exceptional food service and maintaining a clean, welcoming environment.
- Promoted brand awareness through community outreach initiatives such as food drives and charity events.
- Ensured strict adherence to allergen protocols by monitoring food preparation areas and educating staff on proper handling techniques for dietary restrictions.
- Collaborated with kitchen staff to ensure compliance with nutritional guidelines and safety standards.
- Managed patient dietary needs through accurate meal planning and menu adjustments.
- Coordinated dietary assessments to develop tailored nutrition plans for diverse patient populations.
- Trained new clerks on dietary software systems and procedural best practices to enhance team efficiency.
Credentialing Specialist
YS Credentialing
Berwyn, IL
10.2023 - 07.2024
- Managed credentialing processes to ensure compliance with regulatory standards.
- Conducted primary source verification for healthcare providers' credentials.
- Streamlined documentation workflows, enhancing efficiency in application processing.
- Collaborated with internal teams to resolve discrepancies in provider credentials.
- Reviewed and updated credentialing policies to align with industry best practices.
- Utilized credentialing software to maintain accurate provider records and data integrity.
- Analyzed credentialing metrics to identify areas for process improvement.
- Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Safeguarded confidential provider information by adhering to strict data privacy regulations and company policies.
Panera Bread Team Lead
Panera Bread
Berwyn, IL
09.2020 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Trained and mentored team members in food preparation and customer service techniques.
- Supervised daily operations ensuring efficient workflow and adherence to quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
J Sterling Morton West High School
Berwyn, ILNo Degree - Medical Technology
Morton College
Cicero, IL12.2026
Skills
- Meal preparation
- Sanitation procedures
- Food presentation
- Food safety compliance
- Nutrition
- Positive attitude
- Strong work ethic
- Team oriented
- Quick learner
- Customer service
- Fast-paced environment
- Patient care
- Cleaning and sanitation
- Friendly and outgoing
- Attention to detail
- Working with diverse people
- Productivity and efficiency
- Food safety
- Flexible and adaptable
- Team leadership
- Fluent in Spanish
- Fluent bilingualism
Languages
Spanish
Full Professional
Timeline
Lead Food Service Worker
Endeavor Health
08.2024 - Current
Credentialing Specialist
YS Credentialing
10.2023 - 07.2024
Panera Bread Team Lead
Panera Bread
09.2020 - 09.2023
High School Diploma -
J Sterling Morton West High School
No Degree - Medical Technology
Morton College