Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anabel Roman

North Chicago

Summary

Dedicated Sales Associate with a proven track record in customer service, multi-tasking, and operational efficiency. Bilingual communicator skilled in resolving inquiries and enhancing customer satisfaction.

Overview

10
10
years of professional experience

Work History

Sales Associate

DSW Shoe Warehouse
Gurnee IL
05.2016 - Current
  • Assisted customers in selecting footwear based on needs and preferences.
  • Managed inventory levels to ensure product availability and minimize stock discrepancies.
  • Conducted sales transactions accurately using point-of-sale systems.
  • Trained new associates on customer service protocols and product knowledge.
  • Resolved customer inquiries and complaints efficiently to enhance satisfaction.

Package Handler

Medline
Grayslake, IL
01.2022 - 05.2024
  • Coordinate package distribution, maximizing operational productivity.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.

Team Lead

Thred UP
Vernon Hills, IL
10.2016 - 04.2022
  • Led team in implementing process improvements, enhancing operational efficiency and productivity.
  • Mentored and trained staff on best practices, fostering a culture of continuous improvement.
  • Analyzed workflow data to identify bottlenecks, recommending solutions to streamline operations.
  • Coordinated cross-functional projects, ensuring alignment between teams and timely completion of objectives.

Education

College Credits - General Studies

College of Lake County
Grayslake, IL
05-2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength
  • Bilingual
  • Microsoft Office

Languages

Spanish
Native or Bilingual

Timeline

Package Handler

Medline
01.2022 - 05.2024

Team Lead

Thred UP
10.2016 - 04.2022

Sales Associate

DSW Shoe Warehouse
05.2016 - Current

College Credits - General Studies

College of Lake County
Anabel Roman