- Volunteer Work
- Passionate about balancing physical health with mental and emotional wellness
- Fashion
- Personal Development and Self-Improvement
Ana Thode
Lockport,IL
Summary
Experienced leader with a strong background in team guidance, complex project management, and strategic objective achievement. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Recognized for a collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
Work History
Manager of Business Development and Sales
JOANN Fabrics and Crafts
08.2024 - 12.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed data trends to identify opportunities for growth within key accounts, leading to further expansion of business relationships.
- Developed new markets and expanded existing ones through effective market research, competitor analysis, and targeted marketing campaigns.
- Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
Behavioral Technician
Pegasus Autism Care
03.2024 - 12.2024
- worked under supervision from a BCAB to make programs for clients so that they are able to reach their goals and function in society.
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.
Receptionist
18/8 Fine Men’s Hair Salon
09.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Lead Sales Associate
Amy’s Hallmark
06.2019 - 02.2023
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Trained new sales associates to ensure consistent performance across the team.
- Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
- Used POS system to process sales, returns, online orders, and gift card activations.
Sales Associate Manager
HomeGoods
08.2021 - 12.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Developed client rapport for better customer satisfaction and repeat business.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
Education
Bachelor of Arts - Psychology
Lewis University
Romeoville, IL12-2024
Skills
- Social Media Management
- Sales Pitch Development
- Analytical Decision Making
- Client Support
- Proficient Time Management
- Achievement-Oriented Planning
- Budgeting and expenditures
- Inventory management
- Brand development
- Rapport and relationship building
- Staff training and development
- Sales Event Coordination
Interests
Timeline
Manager of Business Development and Sales
JOANN Fabrics and Crafts
08.2024 - 12.2024
Behavioral Technician
Pegasus Autism Care
03.2024 - 12.2024
Receptionist
18/8 Fine Men’s Hair Salon
09.2022 - 07.2023
Sales Associate Manager
HomeGoods
08.2021 - 12.2022
Lead Sales Associate
Amy’s Hallmark
06.2019 - 02.2023
Bachelor of Arts - Psychology
Lewis University
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