Ana Muradova

• Supervised daily operations of table games to ensure compliance with gaming regulations.
• Trained and mentored new dealers on game rules and customer service standards.
• Monitored game integrity, addressing irregularities to maintain a fair gaming environment.
• Collaborated with management to develop strategies for enhancing guest experiences.

• Assisted customers in selecting products and providing personalized recommendations.
• Delivered excellent customer service, ensuring a positive shopping experience.
• Managed transactions, handled cash, and processed returns, exchanges, and refunds in compliance with company policies.

• Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
• Developed personalized fitness programs for clients based on their individual goals and needs.
• Created nutritional plans that support overall health goals of clients.

• Ensured that all tables are operational without Interruptions:

• Fixed human related issues at the Live table - dealer and shuffler mistakes;

• Effectively handled all real-time incidents on the gaming floors.

• Reported all game incidents in the relevant internal system by creating a SST or TTS tickets with correct and valid data;

• Execute daily interdepartmental procedures (table opening/closing, new table launch, table pausing for maintenance or cleaning, and others):