Ana Martinez
Chicago
Summary
Enrollment Management professional with extensive expertise in optimizing admission processes and enhancing student retention at City Colleges of Chicago. Skilled in data entry, CRM systems, and team collaboration, effectively bridging gaps between academic departments and prospective students. Passionate about leveraging technical support and networking skills to drive institutional success and create seamless enrollment experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Enrollment Management
City Colleges of Chicago
05.2023 - Current
- Streamlining enrollment processes at City Colleges of Chicago, ensuring accurate student data management while implementing strategic initiatives to enhance admission rates
- Analyzing enrollment trends and student retention data to develop targeted recruitment strategies, while optimizing administrative workflows for the City Colleges of Chicago system
- Driving enrollment growth through innovative outreach programs, streamlining application processes, and collaborating with academic departments to meet institutional targets
- Partnering with faculty and administrative teams to create seamless enrollment experiences, while serving as liaison between prospective students and academic departments
- Managing comprehensive student records and enrollment documentation while ensuring compliance with institutional policies and educational regulations
Medical Receptionist
Cano Health
06.2021 - 05.2023
- Ensure HIPAA compliance to safeguard patient privacy
- Streamline patient scheduling and billing processes
- Manage phone system and welcome patients efficiently
- Assist with medical forms and documentation accuracy
- Verify insurance and update patient information
Medical Receptionist
National Vision
03.2019 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Associate's Degree -
City Colleges of Chicago
Chicago, IL05.2020
High School Diploma -
Hubbard High School
Chicago, IL06.2018
Skills
- Data Entry
- Team Collaboration
- Technical Support
- Networking
- Medical Terminology
- CRM
- ECW
- Epic Systems
Certification
Pharmacy Technician License, 03/01/23, IDFPR
Languages
Spanish
Native or Bilingual
Timeline
Enrollment Management
City Colleges of Chicago
05.2023 - Current
Medical Receptionist
Cano Health
06.2021 - 05.2023
Medical Receptionist
National Vision
03.2019 - 05.2021
High School Diploma -
Hubbard High School
Associate's Degree -
City Colleges of Chicago
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