Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Jucutan

Normal,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

20
20
years of professional experience

Work History

Nail Technician

Kim's Pro Nails
08.2022 - Current
  • Delivered exceptional nail care services, enhancing customer satisfaction and loyalty.
  • Executed manicures, pedicures, and nail enhancements with precision and attention to detail.
  • Maintained cleanliness and sanitation of workstations, adhering to health and safety regulations.
  • Advised clients on nail care products, ensuring informed decisions for optimal nail health.
  • Trained new staff on best practices for nail services and customer interaction techniques.
  • Managed inventory of supplies, ensuring availability of quality products for client services.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.

Nail Technician

Solace Salon And Day Spa
03.2018 - 01.2020
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.

Server/Hostess

Kobe Steakhouse
12.2011 - 01.2014
  • Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized dining experiences.
  • Efficiently managed multiple tables, maintaining a steady workflow during peak hours to enhance operational efficiency.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of food and beverages.
  • Mentored junior servers on best practices in service techniques and menu knowledge to improve team performance.
  • Trained new employees on restaurant policies, procedures, and customer service standards for seamless onboarding experience.
  • Resolved customer complaints promptly, utilizing problem-solving skills to maintain positive dining atmosphere and loyalty.
  • Assisted in inventory management by tracking stock levels of supplies and communicating needs to management effectively.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Administrative Assistant

Medical University Of South Carolina
07.2006 - 11.2011
  • Coordinated scheduling for faculty meetings and departmental events to enhance operational efficiency.
  • Managed correspondence and communications, ensuring timely responses and information dissemination.
  • Developed and maintained filing systems to improve document retrieval processes and compliance.
  • Assisted in budget preparation by tracking expenditures and providing financial reports for review.
  • Independently organizes and coordinates a variety of support systems for the Nurse Manager and Administrator of Neuroscience Service Line.
  • Maintains current files, records and lists of employees.
  • Manage and create bulletin boards, communication book, newsletters, excel spreadsheet, and PowerPoint presentations.
  • Manages meetings for Nurse Manager, Administrator and Doctors. Attend meetings, take minutes, send out invitations and set up a room for the meeting.
  • Provides administrative support to Clinical Nurse Leader, Nurse Educator, Charge Nurse, Staff Nurse Manager, Business Manager and Administrator.
  • Assist with interviewing/hiring process of new candidates.
  • Provides personnel performance management system updates (Success Factors).
  • Orients/train new staff members on department policies and procedures.
  • Prepares and generates payroll reports and summaries through STAR KRONOS program.
  • Manages time and attendance documentation and Family Medical Leave entries for payroll and Human Resources.
  • Coordinates, maintains and generates reports for employee personnel records and regulatory standards.
  • Generates purchase requisitions, orders and maintains unit and office inventory.
  • Inputs employee schedule into ANSOS program; reconcile changes everyday, generates work summary and maintains schedule book and computer record for approximately 160 employees.
  • Generates budget reports and allocates resources to designated accounts in UMS and WORKS (Bank of America).
  • Communicates and collaborates with business manager and human resources to process payroll changes, new hires and terminations.
  • Inputs data in LDI for the mangers such as: Hourly Rounding, Patient Rounding, Staff Rounding, and Staff Qualifications Reports.
  • Served as department's Super User on various programs such as: AVATAR and Press Ganey (Patient Satisfaction), CATTS (Employee trainings), ANSOS (Employee scheduling), E-Shift/Shiftwise (Posting department needs), PMM (Purchasing and Supply Chain), and Success Factors (Manage people performance).
  • Familiar with JCAHO standards.

Hardware Stock Personnel

Alaska Commercial Company
12.2005 - 06.2006
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Stock new freights and make tags.
  • Assist customers and answer phone calls.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.

Teacher's Aide

North Slope Borough School District
12.2005 - 06.2006
  • Supported classroom activities by assisting teachers with lesson preparations and student engagement.
  • Facilitated individual learning plans, adapting materials to meet diverse student needs.
  • Monitored student behavior, ensuring a safe and conducive learning environment.
  • Collaborated with educators to implement effective strategies for improving student performance.
  • Developed instructional materials that enhanced curriculum delivery and student understanding.
  • Assisted teachers with administrative tasks such as photocopying worksheets or grading papers efficiently without compromising quality feedback.
  • Aided students with special needs, providing individualized support and helping them reach their full potential.
  • Provided one-on-one tutoring sessions for struggling students, leading to increased confidence and success in coursework.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.

Education

High School Diploma -

Camiling Catholic School
Tarlac, Philippines
03.2001

Some College (No Degree) - Information Technology

Saint Louis University
Baguio, Philippines

Skills

  • Customer service
  • Computer skills
  • Administrative support
  • Time management
  • File organization

Timeline

Nail Technician

Kim's Pro Nails
08.2022 - Current

Nail Technician

Solace Salon And Day Spa
03.2018 - 01.2020

Server/Hostess

Kobe Steakhouse
12.2011 - 01.2014

Administrative Assistant

Medical University Of South Carolina
07.2006 - 11.2011

Hardware Stock Personnel

Alaska Commercial Company
12.2005 - 06.2006

Teacher's Aide

North Slope Borough School District
12.2005 - 06.2006

High School Diploma -

Camiling Catholic School

Some College (No Degree) - Information Technology

Saint Louis University

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Ana Jucutan