Amy Wilk
Chicago
Summary
People-centered retail leader with deep experience driving HR-focused outcomes across high-volume HomeGoods stores. Proven track record in onboarding, performance management, associate relations, talent development, recognition, and building strong leadership pipelines. Three-year HRCE participant with Rapid Response Team (RRT) deployment experience and direct partnership exposure with HRBPs through job shadowing and regional initiatives. Recognized for strengthening culture, elevating leadership capability, and navigating complex interpersonal situations with fairness, confidentiality, and professionalism. Passionate about developing others, advocating for associates, and supporting organizational success through strong HR partnership and disciplined execution.
Overview
6
6
years of professional experience
Work History
Store Manager
HomeGoods
Chicago
07.2022 - Current
- Serve as primary HR leader in a million-dollar store, overseeing onboarding, performance management, corrective action, and associate advocacy.
- Conduct investigations, coach leaders on policy alignment, and ensure consistent application of TJX standards.
- Strengthen culture through recognition programs, engagement routines, and inclusive leadership practices.
- Built a strong internal pipeline: Associate - Key Carrier - Assistant Store Manager and multiple Coordinators - Key Carrier.
- Promoted an Assistant Store Manager to Store Manager, directly supporting district succession planning.
- Coach leaders on executive presence, accountability, and performance conversations aligned with TJX leadership competencies.
- Three-year HRCE participant supporting associate relations, policy interpretation, and HRBP partnership initiatives.
- Rapid Response Team (RRD deployment member collaborating on people-focused action plans for PAR-identified stores.
- Partner with district and regional HR to support talent reviews, staffing strategies, and leadership development.
- Reduced shrink from 3.53% to 1.70% in FY26 through strengthened leadership accountability and compliance.
- Achieved 8.5% comp sales growth through disciplined routines and leadership coaching.
- Led Morton Grove to #1 in district TJX Rewards credit performance by reinforcing coaching culture and front-end engagement.
Assistant Store Manager
HomeGoods
10.2020 - 07.2022
- Supported all HR-related functions including hiring, onboarding, scheduling, coaching, and performance documentation.
- Strengthened associate engagement through daily communication, recognition, and development conversations.
- Partnered with Store Manager and HRBP on retention strategies.
Key Carrier
HomeGoods
06.2020 - 10.2020
- Led daily associate coaching, conflict resolution, and front-end engagement routines.
- Supported onboarding and training of new hires, reinforcing culture and expectations.
Skills
- Talent Development
- Succession Planning
- Associate Advocacy
- HR Partnership
- Performance Management
- Documentation
- Leadership Coaching
- Accountability
- Conflict Resolution
- Difficult Conversations
- Cultural Leadership
- Engagement
- Executive Communication
- Influence
- Onboarding
- Training
- Policy Alignment
- Compliance
Core Hr Strengths
- Talent Development & Succession Planning
- Associate Advocacy & HR Partnership
- Performance Management & Documentation
- Leadership Coaching & Accountability
- Conflict Resolution & Difficult Conversations
- Cultural Leadership & Engagement
- Executive Communication & Influence
- Onboarding & Training
- Policy Alignment & Compliance
Timeline
Store Manager
HomeGoods
07.2022 - Current
Assistant Store Manager
HomeGoods
10.2020 - 07.2022
Key Carrier
HomeGoods
06.2020 - 10.2020