Amy Velisek
Lake Forest
Summary
Dynamic professional with a proven track record at Deluxe Corporation, excelling in sales strategy and customer service. Adept at streamlining processes and fostering strong client relationships, I leverage my multitasking capacity to enhance team collaboration and drive results. Committed to delivering exceptional experiences and achieving client satisfaction.
Overview
20
20
years of professional experience
Work History
Wellness Coordinator
Illinois Bone and Joint Institute
Highland Park
03.2025 - Current
- Assisted in implementing health screenings and assessments within the clinic setting.
- Performed administrative tasks related to budgeting, scheduling events, ordering supplies.
- Maintained records of all participants in the organization's wellness programs.
- Designed and implemented schedules, standards, processes and policies for comprehensive group fitness programs.
- Developed budgets and established staff policies.
Online New Home Sales Consultant
Main Street Homes
10.2019 - 09.2024
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Developed strong relationships with potential buyers through excellent communication and customer service skills.
Senior Account Manager
PlanSource
05.2014 - 09.2016
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
Senior Field Sales Representative
Deluxe Corporation
04.2006 - 04.2014
- Streamlined sales processes by implementing efficient CRM systems for accurate record-keeping and data analysis.
- Handled complex customer issues with professionalism, resulting in the resolution of conflicts and the retention of important clients.
- Collaborated closely with marketing department for the development of effective promotional materials tailored to specific target audiences.
- Established strong customer relationships through diligent communication and timely followups.
Education
Bachelor of Science - Human Resources Management
San Jose State University
San Jose, CASkills
- Sales strategy
- Customer service
- Multitasking capacity
- Health assessments
- Customer relationship management
Timeline
Wellness Coordinator
Illinois Bone and Joint Institute
03.2025 - Current
Online New Home Sales Consultant
Main Street Homes
10.2019 - 09.2024
Senior Account Manager
PlanSource
05.2014 - 09.2016
Senior Field Sales Representative
Deluxe Corporation
04.2006 - 04.2014
Bachelor of Science - Human Resources Management
San Jose State University