Amy Robison
Rockford
Summary
Dynamic operations professional with over a decade of leadership experience in regional management, currently excelling as a Hub Manager for a global air freight company. Expertise in coordinating logistics, supervising diverse teams, and streamlining workflows while ensuring compliance in fast-paced environments. Renowned for strong decision-making skills and a proven track record of enhancing operational efficiency through effective management of complex processes to achieve seamless operations. Committed to fostering a culture of operational excellence through practical management experience and an unwavering work ethic.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Hub Manager
Maersk
01.2020 - Current
- Managed aircraft capacity and load planning for B-747 and B-767 fleets, supporting sustained growth while maintaining on-time performance and service reliability
- Ensured 100% adherence to TSA and CBP regulatory requirements, maintaining audit-ready documentation and security protocols
- Established in-house warehouse operations for controlled flights, including layout design, staffing models, SOPs, and security programs
- Recruited, onboarded, and trained fourteen warehouse associates, implementing standardized onboarding, safety, and compliance procedures
- Designed and staffed import/export office operations from scratch, growing the team to six specialists supporting daily international movements
Load Planner
United Parcel Service
01.2017 - 01.2020
- Optimized trailer and aircraft load configurations to maximize weight, balance, and cube utilization while supporting on-time departures
- Ensured compliance with safety regulations, weight limits, and aircraft/trailer balance requirements
- Coordinated with hub operations, dispatch, and management to resolve real-time capacity and routing issues
- Adjusted load plans in fast-paced conditions to accommodate volume changes, delays, and equipment substitutions
- Investigated and resolved load discrepancies and misloads to prevent service failures, delays, and safety risks
Regional Manager
Bartlett Management
01.2007 - 01.2017
- Directed daily operations for 20 financial service branches across Wisconsin and Illinois, ensuring performance, compliance, and profitability
- Led recruitment, training, and performance management of branch managers to drive sales growth and customer service standards
- Oversaw payroll, accounts payable/receivable, and branch-level financial reporting to maintain budget control and accuracy
- Ensured adherence to lending regulations, company policies, and audit standards across all locations
- Analyzed branch performance metrics and implemented operational improvements to increase efficiency, revenue, and customer retention
Education
GED -
Rock Valley College
Rockford, ILSkills
- Team leadership and development
- Quality control and safety compliance
- Technical proficiency
- Budgeting and cost control
- TSA and CBP compliance
Certification
- IATA Dangerous Goods
- Forklift Operator
- Overhead Crane Operator
- CPR
- Good Distribution Practice (GDP)
- Cryo Farm
Timeline
Hub Manager
Maersk
01.2020 - Current
Load Planner
United Parcel Service
01.2017 - 01.2020
Regional Manager
Bartlett Management
01.2007 - 01.2017
GED -
Rock Valley College