Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Layton

Chicago

Summary

Chief Officer with several years of company oversight. Committed to cost-effective resource management and performance quality to achieve successful outcomes. Promotes accountability and sets measurable goals to maximize staff productivity.

Overview

15
15
years of professional experience

Work History

Co-Chief Operating Officer

Advanced Care Services
Chicago
04.2012 - Current
  • Developed a comprehensive budget plan outlining expected costs and revenues associated with upcoming projects and initiatives.
  • Led the design and implementation of business strategies, plans, and procedures.
  • Ensured adherence to safety standards within the workplace by implementing appropriate measures and conducting regular inspections.
  • Collaborated with other departments such as sales, marketing, finance and HR on strategic initiatives aimed at optimizing performance across all divisions.
  • Supervised staff members involved in day-to-day operational activities and provided them with necessary support and guidance.
  • Monitored employee performance metrics to identify opportunities for improvement in productivity or efficiency levels.
  • Created new policies and procedures to streamline processes while ensuring compliance with relevant regulations.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Managed resources effectively by identifying cost reduction opportunities while ensuring quality standards are maintained.
  • Organized and managed the daily operations of the organization to ensure smooth functioning.
  • Coordinated with external stakeholders such as vendors, suppliers, customers, in order to build strong relationships that would help drive business growth.
  • Coordinated major project initiatives from planning through to execution, ensuring timely completion.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Identified risks associated with various projects and initiatives throughout the organization, assessed their impact on operations, and devised mitigation strategies accordingly.
  • Maximized profits through reducing expenditures and evaluating prices.
  • Researched and developed strategies for improving operational efficiency, productivity, quality and profitability.
  • Evaluated project proposals from internal teams or external partners for their feasibility and alignment with organizational goals.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Established plans to address productivity, operational performance and staff retention and satisfaction.
  • Supported CEO with operational insights and strategic decision-making.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
  • Worked effectively in team environments to make the workplace more productive.

General Manager

Bella Luna Restaurant
Chicago
10.2009 - 08.2016
  • Prepared staff work schedules and assigned team members to specific duties.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Created schedules and monitored payroll to remain within budget.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

Urbandale High School
Urbandale, IA
05-1998

Some College (No Degree) - Marketing

DMACC
Des Moines, IA

Some College (No Degree) - Nursing

South Suburban College
South Holland, IL

Skills

  • Project management
  • Financial analysis
  • Employee training
  • Team building
  • Risk assessment
  • Operational excellence
  • Human resources management
  • Organizational development
  • Innovation management
  • Communication skills
  • Business administration
  • Recruitment and retention
  • Executive leadership
  • Operations administration
  • Budget administration
  • General management and administration
  • Financial management
  • Compliance management
  • Planning and execution
  • Planning and coordination
  • Time management
  • Marketing and advertising
  • Budget planning

Timeline

Co-Chief Operating Officer

Advanced Care Services
04.2012 - Current

General Manager

Bella Luna Restaurant
10.2009 - 08.2016

High School Diploma -

Urbandale High School

Some College (No Degree) - Marketing

DMACC

Some College (No Degree) - Nursing

South Suburban College

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Amy Layton