Amy Bedecker
Streator
Summary
Dynamic professional with a strong background in customer service, honed at Delta Air Lines, Inc. Proven ability to multitask and engage clients effectively, fostering loyalty and satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Bartender
Chalkey’s East
01.2022 - Current
- Supported inventory management by restocking supplies and monitoring product levels during shifts.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Child Caregiver
In Home Daycare
08.2010 - 11.2024
- Supervised daily activities and playtime, ensuring a safe and engaging environment for children.
- Developed and implemented age-appropriate educational activities to promote cognitive and social development.
- Assisted in meal preparation and ensured adherence to dietary restrictions and nutrition guidelines.
- Communicated effectively with parents about children's progress and addressed any concerns promptly.
Airline Ticket Agent
Delta Air Lines, Inc
10.1994 - 03.2001
- Processed passenger ticketing requests efficiently using airline reservation systems.
- Coordinated with team members to resolve customer inquiries and enhance service delivery.
- Trained new agents on ticketing procedures and customer service standards.
- Participated actively in ongoing professional development opportunities, staying current on industry trends and best practices.
- Reviewed tickets, identification, and passports to verify traveler identity.
- Directed passengers to correct airport terminal locations.
- Handled baggage check-in efficiently, reducing wait times for passengers at the airport counter.
Education
High School Diploma -
Streator Township High School
Streator, IL01-1994
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Chalkey’s East
01.2022 - Current
Child Caregiver
In Home Daycare
08.2010 - 11.2024
Airline Ticket Agent
Delta Air Lines, Inc
10.1994 - 03.2001
High School Diploma -
Streator Township High School
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