AMY AMEGASSE
Pingree Grove
Summary
Dynamic Project Manager at Amegasse Projects with a proven track record in problem-solving and team collaboration. Successfully achieved cost-savings through innovative solutions while ensuring timely project completion. Adept at public speaking and skilled in scheduling and planning, fostering effective communication between clients and team members to drive project success.
Overview
14
14
years of professional experience
Work History
Project Manager
Amegasse Projects
Pingree Grove
08.2013 - Current
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Facilitated communication between clients and team members for clarity.
- Created content for various websites, blogs, and social media accounts.
4TH GRADE TEACHER
St. Catherine of Siena Elementary School
West Dundee
08.2021 - 08.2025
- Dedicated 4th grade teacher with a passion for creating a positive and engaging learning environment.
- Proven ability to develop and implement lesson plans that are aligned with state standards and that meet the needs of my students.
- Expertise in teaching math, English, reading comprehension, and technology using a variety of teaching methods to promote student understanding.
- Skilled in differentiating instruction and working with students of all levels.
- Committed to providing students with the skills and knowledge they need to be successful in school and in life.
TECHNOLOGY TEACHER
St. Catherine of Siena Elementary School
West Dundee
08.2019 - 08.2021
- Dedicated Technology teacher with a passion for creating a positive and engaging learning environment.
- Expertise in teaching google apps, coding, and typing using a variety of teaching methods to promote student understanding.
- Committed to providing students with the skills and knowledge they need to be successful in school and in life.
Technical Support Analyst
Verizon Wireless
Elgin
08.2012 - 08.2013
- Troubleshot issues on device-specific problems, network performance, and internet connectivity.
- Configured and tested new hardware and software.
- Handled customer complaints and escalated issues according to procedures.
- Delivered support for internet service and connectivity-related issues pertaining to operating system, PC, and browser configuration.
Customer Service Representative
Verizon Wireless
Elgin
02.2012 - 08.2012
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
Education
Master of Business Administration - MARKETING
KELLER GRADUATE SCHOOL OF MANAGEMENT
Chicago, ILSkills
- Team collaboration
- Project management
- Scheduling and planning
- Problem solving
- Constructive feedback
- Public speaking
Timeline
4TH GRADE TEACHER
St. Catherine of Siena Elementary School
08.2021 - 08.2025
TECHNOLOGY TEACHER
St. Catherine of Siena Elementary School
08.2019 - 08.2021
Project Manager
Amegasse Projects
08.2013 - Current
Technical Support Analyst
Verizon Wireless
08.2012 - 08.2013
Customer Service Representative
Verizon Wireless
02.2012 - 08.2012
Master of Business Administration - MARKETING
KELLER GRADUATE SCHOOL OF MANAGEMENT