Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Projects
Volunteering
Timeline
Generic

Amro Izhiman

Jerusalem

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Local Coordinator

RAI Italia
10.2023 - 11.2023
  • Served as a reliable point of contact for both local communities and international Journalists, maintaining open communication channels at all times.
  • Acted as a liaison between international TV agencies and local communities residing in refugee camps, ensuring accurate and respectful representation of their stories and issues.
  • Facilitated communication and understanding between journalists and community members, bridging cultural and language barriers effectively.
  • Collaborated with journalists to identify compelling narratives within the community and assisted in the production of news stories, documentaries, or other media content.
  • Demonstrated sensitivity to the privacy and cultural concerns of the community members, maintaining their dignity and autonomy throughout the storytelling process.
  • Provided logistical support and local expertise to journalists, including arranging interviews, coordinating filming locations, and navigating local customs and regulations.
  • Contributed to raising awareness about the challenges faced by refugee communities, amplifying their voices on a global platform while respecting their agency and autonomy.

Local Coordinator

La Stampa
10.2023 - 12.2023
  • Investigated and helped report on the hostage situation during the conflict between Israel and Gaza by conducting interviews with families of hostages and individuals who had been released.
  • Demonstrated sensitivity and empathy when interacting with families and released hostages, respecting their emotional and psychological fragility.
  • Helped produce articles that shed light on the human stories behind the conflict, providing a nuanced perspective to the international audience.
  • Collaborated with editors and photographers to ensure accurate and impactful storytelling, adhering to journalistic ethics and standards.
  • Maintained confidentiality and discretion when handling sensitive information related to the hostages and their families.
  • Contributed to raising awareness about the plight of hostages and their families amidst the conflict, fostering empathy and understanding among readers.

Translator

Italian Red Cross
10.2021 - 12.2021
  • Arabic-Italian
  • Collaborated with theInternational Red Cross team to translate a documentary focusing on the situation in refugee camps around the Palestinian territories.
  • Provided accurate and culturally sensitive translations from the original language (Arabic to the target language Italian .
  • Ensured that the translated content effectively conveyed the message and impact of the documentary while maintaining authenticity and clarity.
  • Worked closely with producers, directors, and other team members to understand the context and nuances of the documentary content.
  • Supported the dissemination of the documentary to a wider audience by making it accessible to speakers of the target language.

Tour Guide

Emergency
06.2020 - 10.2023
  • Virtual tours of Jerusalem Italian
  • Designed and conducted a one-hour virtual tour of the holy city of Jerusalem for the staff of the organization Emergency.
  • Utilized digital platforms to provide an immersive and educational experience, showcasing the cultural, historical, and religious significance of Jerusalem.
  • Tailored the tour to meet the specific interests and needs of the audience, offering insights into lesser-known aspects of the city and highlighting its diverse communities.
  • Engaged participants through interactive storytelling, multimedia presentations, and live Q&A sessions, fostering a sense of connection and exploration despite the challenges of travel restrictions during COVID-19.
  • Provided a valuable opportunity for the staff of Emergency to broaden their perspectives, experience virtual travel, and alleviate the monotony of being confined indoors.
  • Demonstrated flexibility, creativity, and adaptability in leveraging technology to deliver meaningful cultural experiences in a virtual environment.

Tour Guide

Refugee Camps ( OPT)
01.2015 - 10.2023
  • Tailored tours for small groups
  • Provide guided tours of refugee camps in Palestine, offering travelers insight into the daily lives, challenges, and resilience of residents.
  • Navigate cultural sensitivities and privacy considerations with utmost respect, ensuring that the dignity and autonomy of camp residents are upheld at all times.
  • Offer informative commentary on the historical context, socio-economic conditions, and humanitarian issues affecting refugee communities, fostering empathy and understanding among travelers.
  • Facilitate meaningful interactions between travelers and camp residents, creating opportunities for cultural exchange, dialogue, and mutual learning.
  • Collaborate with local community leaders, organizations, and authorities to ensure the safety, integrity, and authenticity of the tour experience.
  • Tailor tours to meet the interests and preferences of travelers, providing personalized insights and recommendations for further engagement with refugee-related issues.

Freelance Tour Guide

Multiple Employers
06.2021 - 10.2023
  • Provide comprehensive guided tours of Israel and Palestine to tourists from diverse backgrounds.
  • Conduct tours in Arabic, Hebrew, Italian, and English, catering to the linguistic preferences of clients.
  • Deliver engaging and informative commentary on historical sites, cultural landmarks, and religious significance, ensuring an enriching experience for visitors.
  • Customize tours based on the interests and preferences of individual or group clients, offering personalized itineraries and recommendations.
  • Navigate complex political and cultural landscapes with sensitivity and professionalism, fostering understanding and dialogue among visitors.
  • Collaborate with local businesses, transportation providers, and accommodation establishments to coordinate logistics and enhance the overall tour experience.
  • Receive consistently positive feedback and referrals from satisfied clients, demonstrating a strong reputation for excellence in tour guiding services.

Tour Guide

Izhiman Coffee LTD- Jerusalem
01.2002 - 10.2023
  • A guided tour of Jerusalem coffee making, traditions and customs
  • The history of coffee through the ottoman empire and nowadays.

Writing Consultant

ArtLab
01.2018 - 12.2018

Collaborated with the production team of a Palestinian series to provide expertise and guidance on script development, ensuring accuracy, authenticity, and sensitivity to cultural and socio-political nuances.
Conducted research and analysis to deepen the narrative's understanding of the cultural landscape, historical context, and contemporary realities of Palestinian life in Jerusalem.
Offered strategic feedback and creative input to enhance the storytelling, character development, and thematic coherence of the series, aligning it with the intended objectives and audience expectations.
Facilitated communication and collaboration between writers, directors, producers, and other stakeholders to maintain a cohesive vision and narrative integrity throughout the production process.
Provided insights and recommendations for addressing sensitive topics and portraying complex social dynamics with empathy, respect, and nuance.
Contributed to the series' engagement with critical issues and themes related to identity, resilience, and resistance, amplifying Palestinian voices and perspectives on a global platform.

Fair Trade Shop Manager

Bottega Leo
06.2017 - 08.2017

Chocolatier

Izhiman Coffee LTD- Jerusalem
01.2012 - 01.2016
  • Design and manager of product line

Education

Ministry of Tourism Licensing - Tourism

University of Haifa
Haifa , Israel
01.2020

Associate of Arts - History

Biblical College
Bethlehem
06.2016

Computer Science Diploma -

Histadrut College, Jerusalem
Jerusalem
06.2004

High School Diploma -

Jerusalem American High School
Jerusalem
06.2001

Skills

  • Exceptional communication and networking skills
  • Flexible and ability to adapt
  • Excellent in time management
  • Arabic mother tongue
  • Fluent in English, Italian and Hebrew
  • Strong Work Ethic
  • Attention to Detail
  • Relationship Building
  • Presentation Skills
  • Disciplinary Actions
  • Social Media Promotion
  • Intercultural competence

Websites

Languages

Arabic
English
Italian
Hebrew

Personal Information

Title: Tour Guide

Projects

Translator Arabic-Italian, Italian Red Cross, Jerusalem, 10/2021 Event Manager freelance, Jerusalem, Present Writing Consultant, ArtLab, Jerusalem, 01/2018, 12/2018 Fair Trade Shop Manager, Bottega Leo, Italy, 06/2017, 08/2017

Volunteering

  • Collaborated with various organizations serving refugees, including those focused on children, disabled individuals, and women, to provide assistance and support as needed.
  • Engaged in a wide range of activities, including but not limited to:Providing educational support and mentorship to children, facilitating learning activities and recreational programs.
    Assisting disabled individuals with daily tasks, mobility aid, and access to essential services, ensuring their inclusion and dignity.
    Supporting women's organizations through advocacy, empowerment initiatives, and practical assistance to address their unique needs and challenges.
  • Demonstrated flexibility, adaptability, and willingness to take on diverse tasks and responsibilities, contributing to the overall well-being and resilience of refugee communities.
  • Maintained a compassionate and respectful approach in all interactions, recognizing the inherent dignity and agency of individuals and families affected by displacement.
  • Collaborated effectively with other volunteers, staff members, and community leaders to maximize the impact and effectiveness of volunteer efforts.
  • Received recognition and appreciation from the organizations and communities served for dedication, commitment, and positive contributions to their welfare.

Timeline

Local Coordinator

RAI Italia
10.2023 - 11.2023

Local Coordinator

La Stampa
10.2023 - 12.2023

Translator

Italian Red Cross
10.2021 - 12.2021

Freelance Tour Guide

Multiple Employers
06.2021 - 10.2023

Tour Guide

Emergency
06.2020 - 10.2023

Writing Consultant

ArtLab
01.2018 - 12.2018

Fair Trade Shop Manager

Bottega Leo
06.2017 - 08.2017

Tour Guide

Refugee Camps ( OPT)
01.2015 - 10.2023

Chocolatier

Izhiman Coffee LTD- Jerusalem
01.2012 - 01.2016

Tour Guide

Izhiman Coffee LTD- Jerusalem
01.2002 - 10.2023

Ministry of Tourism Licensing - Tourism

University of Haifa

Associate of Arts - History

Biblical College

Computer Science Diploma -

Histadrut College, Jerusalem

High School Diploma -

Jerusalem American High School
Amro Izhiman