Summary
Work History
Education
Skills
Languages
Timeline
Generic

Amnah Z Khan

Elgin

Summary

Adept at point-of-sale operations and renowned for exceptional customer service, I significantly enhanced customer satisfaction at McDonald's. Leveraging strong communication and cash management skills, I efficiently processed transactions and collaborated with team members to boost service speed. My proactive approach and attention to detail drove improvements in service efficiency and cleanliness, marking me as a key contributor to the team's success.

Work History

Cashier

McDonald's
Elgin
12.2024 - Current
  • Greeted customers warmly, and took orders accurately using the POS system.
  • Processed cash, credit, and digital payments, ensuring correct transactions, and providing change when needed.
  • Prepared and packaged food orders quickly and efficiently during peak hours.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained cleanliness and organization at the front counter, beverage station, and dining area.
  • Worked collaboratively with team members and managers to improve service speed and efficiency.
  • Answered customers' questions and provided information on store procedures or policies.

Education

Bachelor of Science - Psychology

Bahria University
Pakistan
12-2019

Skills

  • Point of sale operation
  • Cash handling
  • Food preparation
  • Transaction processing
  • Customer service
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Time management
  • Sales support
  • Sales transactions
  • Transaction handling
  • Refunds and exchanges
  • ID verification
  • Written and verbal communication
  • Cash management

Languages

English
Professional
Hindi
Professional
Urdu
Professional

Timeline

Cashier

McDonald's
12.2024 - Current

Bachelor of Science - Psychology

Bahria University
Amnah Z Khan