Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ammar Abdallah

Midlothian

Summary

Passionate automotive professional with deep expertise in Tesla vehicles and electric vehicles (EVs). Experienced in customer service, fleet management, and leadership, with proven ability to guide customers on EV operation, build strong client relationships, and manage high-volume automotive operations. Dedicated to Tesla’s vision of sustainable transportation and eager to grow within the EV industry.

Overview

7
7
years of professional experience

Work History

Branch Manager

Hertz
09.2022 - Current
  • Coordinated maintenance, operations, and delivery for a fleet of 350+ vehicles, including Tesla Model 3 and Model Y, serving thousands of renters.
  • Liaised with Tesla service centers across the Chicago area, including Tesla Elston and Tesla Orland Park, ensuring timely service and support.
  • Guided first-time Tesla customers on charging, driving features, and overall operation, creating confidence and satisfaction through clear and friendly communication.
  • Shared expertise on Tesla systems with team members, supporting professional growth and fostering a collaborative team culture.

Manager

Detail Shop
05.2018 - 09.2019
  • Served as the primary customer-facing representative, greeting customers and providing personalized service to enhance their experience and loyalty.
  • Developed strong sales abilities by promoting detailing services and packages, consistently meeting or exceeding Midwest regional sales targets.
  • Handled high-volume customer service by addressing inquiries and concerns with empathy, ensuring repeat business and customer satisfaction.

Education

High School Diploma -

Oak Forest High School
Oak Forest, IL
01.2019

Skills

  • Tesla/EV expertise: Extensive hands-on knowledge of Tesla vehicles, charging systems, and daily operation
  • Fleet management & logistics (350 vehicles)
  • Customer service & sales experience
  • Leadership and team development
  • Tech-savvy: proficient with communication and operations software
  • Adaptability and fast learning mindset
  • Strong commitment to Tesla’s vision for sustainable transportation
  • Staffing optimization
  • Account analysis expertise
  • Relationship building and management
  • Business development expertise
  • Product training
  • Branch operations management

Timeline

Branch Manager

Hertz
09.2022 - Current

Manager

Detail Shop
05.2018 - 09.2019

High School Diploma -

Oak Forest High School

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Ammar Abdallah