Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Amir Giles

Chicago

Summary

Dynamic technician with a proven track record at Rainbow Restoration And Cleaning, adept at project management and customer relationship management. Successfully enhanced client satisfaction through effective communication and strategic restoration processes. Skilled in digital marketing and creative problem solving, driving growth and optimizing outcomes in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Technician

Rainbow Restoration And Cleaning
06.2024 - Current
  • Conducted technical training to maintain equipment proficiency and efficiency.
  • Delivered prompt project status updates to clients, ensuring clear communication and satisfaction.
  • Managed comprehensive restoration processes, including cleaning carpets, upholstery, and draperies to mitigate smoke and water damage.
  • Employed fans and dehumidifiers to strategically eliminate moisture from affected areas.
  • Ensured sanitized surfaces using advanced cleaning agents and techniques.
  • Collaborated with team members to meet project deadlines and optimize outcomes.

EBay Seller

Ebay
03.2023 - Current
  • Established and operated a successful online business, driving growth through strategic planning and customer engagement.
  • Executed promotional campaigns, boosting sales by 15% and expanding market presence.
  • Managed financial calculations for revenue, sales, and expenses with precision.
  • Oversaw packaging and shipping processes to ensure timely delivery of client orders.

Stocker

Dollar General
07.2024 - 07.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Sales Associate

K&G Fashion Superstore
04.2022 - 04.2023
  • Delivered exceptional customer service, guiding shoppers to desired items and providing product education.
  • Adapted sales strategies based on customer feedback to optimize results.
  • Trained new team members in cash handling and customer interaction, fostering professional development.

Education

No Degree - Business

Western Illinois University
Macomb, IL
04-2027

Skills

  • Attention to detail
  • Works Well Under Pressure
  • Digital Marketing & SEO Strategies
  • Market Research & Analysis
  • Customer Relationship Management
  • Team Collaboration & Leadership
  • Project Management & Multitasking
  • Creative Problem Solving & Content Creation
  • Budget Development & Oversight
  • Communication (Verbal & Written)
  • Business Marketing & Field Service

Interests

Resourceful and imaginative professional with a deep passion for creativity, problem-solving, and making a positive impact Combines a strong foundation in digital marketing, customer service, and project management with an entrepreneurial spirit and a talent for innovative thinking Skilled at fostering meaningful connections, driving effective solutions, and creating dynamic strategies to achieve and exceed business goals

Timeline

Stocker

Dollar General
07.2024 - 07.2024

Technician

Rainbow Restoration And Cleaning
06.2024 - Current

EBay Seller

Ebay
03.2023 - Current

Sales Associate

K&G Fashion Superstore
04.2022 - 04.2023

No Degree - Business

Western Illinois University

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Amir Giles