Amelia Landeros
Woodridge
Summary
15 years of experience with serving, bartending and management. Basset and Food Safety Certified. Studied culinary and hospitality for three years. Professional worker ready to excel in fast paced environment. Strong focus on teamwork and adaptability and good under pressure. Reliable and result-driven with a positive attitude and excellent communication skills. Extensive knowledge of craft cocktails and bourbon.
Overview
2027
2027
years of professional experience
Work History
Restaurant Manager
The Burger Social
Wheaton, IL
03.2017 - Current
- Key holder for opening and closing procedures of the restaurant
- Manage, train and retain 40 front of house employees (bartenders, servers, food runners and bar backs)
- Hire new staff
- Bartend, create new craft cocktails
- Inventory orders for the front of house
- Skilled and experienced with cash handling, credit/debit transactions and register tilling
Restaurant Manager
Chipotle Mexican Grill
Old Town Chicago
2011 - 2014
- Key holder
- Trained and mentored staff
- Traveled and opened four new locations in throughout Chicagoland area
- FOH and BOH ordering
Food Server
Jts Porch Saloon
Lombard, IL
2013 - 2017
- Delivered high-quality customer service in fast-paced environment
- In charge of side work and stocking
- Mastered menu knowledge
- Managed escalated customer concerns, ensuring timely and satisfactory resolutions.
- Increased sales by upselling
- Trained new servers
- Handled large parties
Education
Culinary/ Hospitality
Illinois Institute of Art
Chicago, ILSkills
- Customer service : provide excellent service, address concerns, ensure satisfaction
- Teamwork : Collaborate effectively with colleagues
- Multitasking: Good at handling multiple tasks under pressure in a efficient manor
Timeline
Restaurant Manager
The Burger Social
03.2017 - Current
Restaurant Manager
Chipotle Mexican Grill
2011 - 2014
Food Server
Jts Porch Saloon
2013 - 2017
Culinary/ Hospitality
Illinois Institute of Art