Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amelia Daniels

O'Fallon

Summary

Dedicated professional with experience at HSHS St. Elizabeth's Hospital, adept in compassionate care and HIPAA compliance. Excelled in high-stress environments by enhancing patient satisfaction and streamlining medical documentation. Demonstrated exceptional teamwork and critical thinking skills, significantly improving office efficiency at Asante Medical Group.

Overview

3
3
years of professional experience

Work History

ER Registrar

HSHS St. Elizabeth's Hospital
09.2021 - Current
  • Managed high-stress situations by maintaining a calm demeanor and ensuring proper procedures were followed.
  • Participated in regular continuing education courses to stay current on healthcare industry trends and maintain professional knowledge.
  • Reviewed and updated emergency room protocols regularly, ensuring compliance with changing industry standards and guidelines.
  • Enhanced patient care by efficiently managing medical records and maintaining accurate documentation.
  • Improved patient satisfaction by effectively addressing concerns and providing compassionate support.

Office Assistant - Intern (Human Resources)

Asante Medical Group
11.2024 - 02.2025
  • Assisted with daily office tasks, contributing to a well-run work environment.
  • Handled sensitive information discreetly while maintaining strict confidentiality protocols.
  • Answered incoming phone calls and transferred to staff members or provided requested information.
  • Provided excellent customer service, resolving client concerns efficiently and effectively.
  • Improved office efficiency by maintaining and organizing digital and physical files.
  • Processing incoming and/or outgoing mail, performing routine data entry, and operating a variety of office equipment such as copier, fax, and printer.

Education

Bachelor of Science - Sociology

Southern Illinois University, Edwardsville
Edwardsville, IL
07-2024

Skills

  • Compassionate care
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Critical thinking
  • Organizational skills
  • HIPAA compliance

Languages

English

Timeline

Office Assistant - Intern (Human Resources)

Asante Medical Group
11.2024 - 02.2025

ER Registrar

HSHS St. Elizabeth's Hospital
09.2021 - Current

Bachelor of Science - Sociology

Southern Illinois University, Edwardsville

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Amelia Daniels