- Enjoy participating in [activity] for overall physical and mental well-being
- I enjoy helping others and giving back to the community
- Volunteering
- Music
Ameca Massey
Operational Trainer
Chicago
Summary
Versatile and results-driven professional with a proven track record at Global Mailing Service, enhancing training programs and operational efficiency. Expert in e-learning development and quality control analysis, I significantly reduced new employee ramp-up time and improved production quality. Skilled in fostering teamwork and adapting to change, I consistently achieve and surpass performance goals.
Overview
10
10
years of professional experience
Work History
Operational Trainer
Global Mailing Service
09.2017 - 01.2025
- Assessed the effectiveness of existing training programs by tracking participant outcomes and gathering stakeholder feedback for continuous improvement efforts.
- Served as an internal consultant on best practices in operations management to assist department leaders in achieving their performance goals.
- Streamlined onboarding process, decreasing time-to-competency for new employees through focused training efforts.
- Championed a culture of continuous learning by staying current on industry trends and identifying opportunities to incorporate new ideas into ongoing training efforts.
Feeder Operator
Chicago Tribune
03.2015 - 08.2018
- Performed calibration checks on feeder machines, ensuring precise measurements for optimal output quality.
- Enhanced quality control measures by closely monitoring output and making necessary adjustments to maintain product consistency.
- Troubleshot issues with feeder equipment, ensuring quick resolutions to minimize disruptions in production flow.
- Adhered to strict sanitation protocols when handling raw materials, promoting a clean working environment free from contaminants.
Education
High School Diploma -
Near North
4338 N. Larmie06-1998
Skills
- Training evaluation
- Adaptable to change
- E-learning development
- Production line efficiency
- Quality control analysis
- Teamwork
- Multitasking
- Machinery operation
- Shipping and labeling
Interests
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridTimeline
Operational Trainer
Global Mailing Service
09.2017 - 01.2025
Feeder Operator
Chicago Tribune
03.2015 - 08.2018
High School Diploma -
Near North
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