Summary
Overview
Work History
Education
Skills
Certification
Professional Development
Timeline
Generic

Amber Turner

Chicago

Summary

Driven and disciplined professional with a passion for growth, leadership, and making meaningful impacts. Known for bringing positive, uplifting energy while maintaining high standards, accountability, and consistency. I am committed to developing into higher-level leadership roles where I can lead with both strength, and authenticity, while inspiring those around me.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant/ Health Unit Coordinator

Advocate Healthcare
Chicago
10.2016 - Current
  • Collaborated with RNs to enhance patient care delivery
  • Assess/Monitor patient vital signs and any change in conditions
  • Managed complex schedules for admissions and discharges to optimize unit workflow
  • Provided mentorship to new hires to enhance their skills and integration into the team.
  • Ensure a structured unit environment
  • Manage unit-level purchase orders
  • Assisted in developing safety protocols to ensure patient safety and compliance
  • Assisted in organizing tasks and managing workflow to improve team efficiency.

Emergency Medical Technician

Elite Ambulance
Chicago
04.2016 - 10.2016
  • Provided first aid treatment and life support care to stabilize patients in prehospital setting
  • Assessed the nature and extent of illness or injury of patients
  • Coordinated with emergency medical dispatch to ensure timely response for patient care
  • Managed inventory of medical supplies to guarantee readiness for emergency situations

Operation Assistant

Uber
Chicago
07.2014 - 08.2016
  • Managed inventory records and procured office supplies and materials to maintain operational readiness.
  • Organized files and documentation to ensure easy access for team members.
  • Assisted in training new staff on operational procedures and company policies.
  • Supported process improvements that streamlined operations and reduced bottlenecks.
  • Facilitated discussions to identify and resolve operational challenges, promoting team collaboration.
  • Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.

Education

Master’s Degree - HealthCare Administration

National Louis University
Chicago, IL
04-2027

Bachelor’s Degree - Applied Behavioral Sciences

National Louis University
Chicago, IL
12-2025

Associate's degree - General Studies

City Colleges of Chicago
Chicago, IL
12-2023

Emergency Medical Technician - Emergency Medical Services

Wilbur Wright College
Chicago, IL
12-2016

Nurse Assistant - Nursing

Illinois School of Health Careers
Chicago, IL
12-2012

Skills

  • Patient Care Coordination
  • Healthcare Collaboration
  • Patient Interaction
  • Risk Management
  • Project Coordination/Management
  • Decision making
  • Time management
  • Adaptability & Resilience
  • Conflict Resolution
  • Relationship Building

Certification

  • Cardiopulmonary Resuscitation (CPR)
  • Paraprofessional License
  • Certified Nursing Assistant

Professional Development

  • Foundations of Role Development (FORD) leadership course, 2025
  • Unit Council Member, 2023-current
  • VIP Adventure for Patient-Facing Teammates, 2025
  • Team leader of unit presentations
  • Sexual Harassment Prevention Bystander Training, 2025
  • Patient Experience Simulation, 2024
  • Manager Shadow Experience
  • CNA ExCEL Program, 2026

Timeline

Certified Nursing Assistant/ Health Unit Coordinator

Advocate Healthcare
10.2016 - Current

Emergency Medical Technician

Elite Ambulance
04.2016 - 10.2016

Operation Assistant

Uber
07.2014 - 08.2016

Master’s Degree - HealthCare Administration

National Louis University

Bachelor’s Degree - Applied Behavioral Sciences

National Louis University

Associate's degree - General Studies

City Colleges of Chicago

Emergency Medical Technician - Emergency Medical Services

Wilbur Wright College

Nurse Assistant - Nursing

Illinois School of Health Careers
Amber Turner