Amber Turner
Chicago
Summary
Driven and disciplined professional with a passion for growth, leadership, and making meaningful impacts. Known for bringing positive, uplifting energy while maintaining high standards, accountability, and consistency. I am committed to developing into higher-level leadership roles where I can lead with both strength, and authenticity, while inspiring those around me.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant/ Health Unit Coordinator
Advocate Healthcare
Chicago
10.2016 - Current
- Collaborated with RNs to enhance patient care delivery
- Assess/Monitor patient vital signs and any change in conditions
- Managed complex schedules for admissions and discharges to optimize unit workflow
- Provided mentorship to new hires to enhance their skills and integration into the team.
- Ensure a structured unit environment
- Manage unit-level purchase orders
- Assisted in developing safety protocols to ensure patient safety and compliance
- Assisted in organizing tasks and managing workflow to improve team efficiency.
Emergency Medical Technician
Elite Ambulance
Chicago
04.2016 - 10.2016
- Provided first aid treatment and life support care to stabilize patients in prehospital setting
- Assessed the nature and extent of illness or injury of patients
- Coordinated with emergency medical dispatch to ensure timely response for patient care
- Managed inventory of medical supplies to guarantee readiness for emergency situations
Operation Assistant
Uber
Chicago
07.2014 - 08.2016
- Managed inventory records and procured office supplies and materials to maintain operational readiness.
- Organized files and documentation to ensure easy access for team members.
- Assisted in training new staff on operational procedures and company policies.
- Supported process improvements that streamlined operations and reduced bottlenecks.
- Facilitated discussions to identify and resolve operational challenges, promoting team collaboration.
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
Education
Master’s Degree - HealthCare Administration
National Louis University
Chicago, IL04-2027
Bachelor’s Degree - Applied Behavioral Sciences
National Louis University
Chicago, IL12-2025
Associate's degree - General Studies
City Colleges of Chicago
Chicago, IL12-2023
Emergency Medical Technician - Emergency Medical Services
Wilbur Wright College
Chicago, IL12-2016
Nurse Assistant - Nursing
Illinois School of Health Careers
Chicago, IL12-2012
Skills
- Patient Care Coordination
- Healthcare Collaboration
- Patient Interaction
- Risk Management
- Project Coordination/Management
- Decision making
- Time management
- Adaptability & Resilience
- Conflict Resolution
- Relationship Building
Certification
- Cardiopulmonary Resuscitation (CPR)
- Paraprofessional License
- Certified Nursing Assistant
Professional Development
- Foundations of Role Development (FORD) leadership course, 2025
- Unit Council Member, 2023-current
- VIP Adventure for Patient-Facing Teammates, 2025
- Team leader of unit presentations
- Sexual Harassment Prevention Bystander Training, 2025
- Patient Experience Simulation, 2024
- Manager Shadow Experience
- CNA ExCEL Program, 2026
Timeline
Certified Nursing Assistant/ Health Unit Coordinator
Advocate Healthcare
10.2016 - Current
Emergency Medical Technician
Elite Ambulance
04.2016 - 10.2016
Operation Assistant
Uber
07.2014 - 08.2016
Master’s Degree - HealthCare Administration
National Louis University
Bachelor’s Degree - Applied Behavioral Sciences
National Louis University
Associate's degree - General Studies
City Colleges of Chicago
Emergency Medical Technician - Emergency Medical Services
Wilbur Wright College
Nurse Assistant - Nursing
Illinois School of Health Careers