Summary
Overview
Work History
Education
Skills
Awards
Coursework
Certification
Accomplishments
Timeline
Generic

AMBER MCCARTHY

Glendale Heights

Summary

Dynamic professional with proven expertise in team collaboration and data analysis, honed at Iron Mountain. Successfully optimized packing procedures, enhancing operational efficiency. Demonstrated leadership in managing front-of-house operations at Big Apple Pizza Bistro, ensuring exceptional customer service and employee performance. Proficient in Microsoft Office Suite, with strong problem-solving abilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Warehouse Operations

Iron Mountain
Addison
08.2024 - Current
  • Collaborated with a team to pack and fulfill orders for Iron Mountain customers promptly for accurate delivery
  • Worked with others to organize and prepare inventory for shipment to meet operational targets and deadlines
  • Contributed to team efforts to optimize packing procedures and improve overall efficiency in fulfilling customer orders

Internship Student

Mount Olive Family Medicine Center
Mount Olive
01.2024 - 05.2024
  • Improved patient care by using analytical skills to assess and interpret patient data by identifying trends and making data-driven recommendations
  • Implemented quality measures to ensure that patients received timely and necessary examinations
  • Recognized the critical role of implementing quality measures in ensuring optimal patient outcomes and maintaining high standards of care

Internship Student

Goshen Medical Center
Faison
08.2023 - 12.2023
  • Increased camaraderie and teamwork which led to a more highly functioning ten-person team
  • Worked closely with the finance team to help prepare budget reports and assist in resource allocation decisions
  • Developed strong analytical skills by researching and evaluating provider information data
  • Gained proficiency in Microsoft Office Suite, including Word, Excel, Access, and PowerPoint

Social Media and Marketing Manager

Big Apple Pizza Bistro
Havelock
08.2018 - 10.2023
  • Broadened the company's market by adding new items to the menu
  • Identified potential markets for the business
  • Created content for social media platforms
  • Developed strategies to increase following on platforms

Front of House Manager

Big Apple Pizza Bistro
Havelock
06.2016 - 07.2018
  • Ensured customers received excellent care from all employees who would come into contact with customers
  • Supervised front-of-house employees and ensured expected performance from each employee was met and the training process was carried out correctly
  • Created weekly work schedules for front-of-house employees
  • Ensured customer's areas were cleaned properly and well-maintained

Education

BACHELOR OF ARTS (B.A.) - HEALTHCARE MANAGEMENT

University of Mount Olive
Mount Olive, NC
05.2024

Skills

  • Team Collaboration
  • Microsoft Proficiency
  • Decision-making and problem-solving
  • Leadership and team management
  • Great critical thinking skills
  • Forecasting and Planning
  • Communication and conflict resolution
  • Time management
  • Clinical operations management
  • Data analysis
  • Quality assurance
  • Project management
  • Team collaboration
  • Inventory management
  • Effective communication

Awards

  • Healthcare Management Student of the Year, 04/24
  • Lacrosse Scholarship, 08/18 - 05/24
  • Marianjoy Scholarship Award, 08/23 - 05/24
  • Leader's Scholarship, 08/18 - 05/20

Coursework

  • Research Methods, Summer 2023, Acquired knowledge on how to search for and determine reliable sources for data information & interpretation
  • Managerial Implications of Healthcare, Spring 2023, Obtained knowledge of the major players involved in the production and delivery of healthcare in the United States and the key challenges and opportunities presented by evolving laws and policies

Certification

  • Six Sigma White Belt Certification
  • Truist Leadership Certification

Accomplishments

  • Deans List: Spring 2023

Timeline

Warehouse Operations

Iron Mountain
08.2024 - Current

Internship Student

Mount Olive Family Medicine Center
01.2024 - 05.2024

Internship Student

Goshen Medical Center
08.2023 - 12.2023

Social Media and Marketing Manager

Big Apple Pizza Bistro
08.2018 - 10.2023

Front of House Manager

Big Apple Pizza Bistro
06.2016 - 07.2018

BACHELOR OF ARTS (B.A.) - HEALTHCARE MANAGEMENT

University of Mount Olive

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AMBER MCCARTHY