Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Amber Heredia

Burbank

Summary

My name is Amber Heredia, I am skilled in communication, organization and problem solving. Managing timelines and expectations to exceed client goals.

Overview

8
8
years of professional experience

Work History

Call Center Representative

Index Loans
Summit
02.2023 - Current
  • Provide exceptional customer service by promptly addressing inquiries and concerns ensuring satisfaction and loyalty.
  • Meet and exceed daily productivity goals, including call volume and appointment setting

Nanny

Caregiver Services Inc.
01.2017 - 01.2020
  • Care for children over weekends, breaks and evenings, and specialize in creating, engaging and educational activities while advancing problem solving

Education

High School Diploma - Communications, Honors Spanish

Reavis High School
Burbank
05.2018

Skills

  • Multi-tasking
  • Quick Learner
  • Fast Adapter
  • Communication Skills
  • Problem Solver
  • Leadership Experience
  • Critical Thinker
  • Time Management

Additional Information

GPA: 3.5/4.0

Timeline

Call Center Representative

Index Loans
02.2023 - Current

Nanny

Caregiver Services Inc.
01.2017 - 01.2020

High School Diploma - Communications, Honors Spanish

Reavis High School
Amber Heredia