Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amaya Challenger

Rockford

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve objectives and maintain positive environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Marshalls
Rockford, IL
08.2025 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized sales floor by restocking merchandise and arranging displays effectively.
  • Processed transactions accurately using point-of-sale system, ensuring customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Crew Member

BeefaRoo
01.2021 - 2025
  • Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Operated kitchen equipment safely while preparing food items according to established standards.

Air Ramp Package Handler

UPS
Rockford, IL
06.2024 - 09.2024
  • Sorted and scanned packages to ensure accurate processing and timely delivery.
  • Operated conveyor systems and hand-held scanners to track shipments efficiently.
  • Collaborated with team members to maintain efficient workflow and meet daily targets.
  • Followed safety protocols while handling hazardous materials and operating machinery.

Education

High School Diploma -

Auburn High School
Rockford, IL
06.2024

Associate of Arts - Psychology

Rock Valley College
Rockford, IL
2028

Skills

  • Customer service
  • Problem-solving skills
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength
  • Money handling

Languages

English

Timeline

Sales Associate

Marshalls
08.2025 - Current

Air Ramp Package Handler

UPS
06.2024 - 09.2024

Crew Member

BeefaRoo
01.2021 - 2025

High School Diploma -

Auburn High School

Associate of Arts - Psychology

Rock Valley College
Amaya Challenger