Amanda Socha
Monmouth
Summary
Detailed associate known for having great organizational skills. Gifted at working with all types of people. Looking for a new role where hard work and dedication will be highly valued. Willing to relocate. Authorized to work anywhere in the US for any employer.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Eagle View Community Health System
09.2024 - Current
- Greeted and welcomed guests, providing a positive first impression of the company
- Scheduled appointments and maintained an organized calendar for multiple staff members
- Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
- Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
Office Manager
Kellogg Printing
08.2023 - 09.2024
- Answering phones, computer work, interacting with customers and with any issues that arise. Making sure everything gets ordered and production runs smoothly.
Administrative Assistant
Monmouth Area Chamber of Commerce
10.2022 - 05.2023
- Provided secretarial and office management support while building cooperative working relationships
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Updated system to organize office documentation, maximizing efficiency and increasing productivity
- Scheduled appointments, meetings and events for the director.
Receptionist
Beal, Pratt & Pratt
11.2021 - 10.2022
- Directed numerous calls per day to appropriate recipients using multi-line system.
- Greeted incoming guests and directed individuals to appropriate personnel.
- Documented discussions, messages and actions taken to process inquiries and maintain thorough records.
- Proofread documents and make files for clients.
Pharmacy Technician
HyVee Foods
03.2021 - 11.2021
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
- Counted, measured, and compounded medications following standard procedures, Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Customer Service Cashier
Navy Exchange Hawaii
10.2013 - 03.2014
- Counted drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Operated cash register to record all transactions accurately and efficiently
- Increased sales and opened over 20 star cards
- Went from seasonal to full time.
Cabin Safety Flight Attendant
SkyWest Airlines
09.2007 - 06.2013
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
- Calmly resolved passenger situations during flight, including disorderly passengers and medical emergencies
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Managed over 6 flights a day as the only flight attendant onboard
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers
Education
High school diploma or GED -
Warren High School
Monmouth, ILSkills
- QuickBooks
- Time management
- Teamwork orientation
- Office management
- Adaptive learning
- Insurance Verification
- Proofreading
- Administrative experience
- Account management
- Communication skills
- Microsoft Outlook
- Microsoft Excel
- Leadership
- Patient and Empathetic
- Strong Analytical and Problem Solving Skills
- Multitasking and Prioritization
- Understanding Customer Needs and responding to difficult customers
- Professional and Courteous
- Microsoft Office
- Appointment Coordination
- Judgment and Decision Making
- Microsoft Word
- Customer service
- Bookkeeping
- Attention to detail
- Office experience
- Computer skills
- Listening skills
Certification
- AED Certification
- CPR Certification
- Driver's LicenseApril 2025 to April 2029
Timeline
Front Desk Receptionist
Eagle View Community Health System
09.2024 - Current
Office Manager
Kellogg Printing
08.2023 - 09.2024
Administrative Assistant
Monmouth Area Chamber of Commerce
10.2022 - 05.2023
Receptionist
Beal, Pratt & Pratt
11.2021 - 10.2022
Pharmacy Technician
HyVee Foods
03.2021 - 11.2021
Customer Service Cashier
Navy Exchange Hawaii
10.2013 - 03.2014
Cabin Safety Flight Attendant
SkyWest Airlines
09.2007 - 06.2013
High school diploma or GED -
Warren High School
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