Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Moore

Roodhouse

Summary

Technical packaging specialist with proven skills in optimizing packaging processes and improving cost efficiency. Adept at leading cross-functional teams, ensuring quality control, and implementing innovative solutions. Known for reliability, adaptability, and achieving tangible results in dynamic environments. Skilled in materials science, project management, and regulatory compliance.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.

Marketing professional with proven ability to drive strategic initiatives, enhance brand presence, and optimize campaign performance. Skilled in digital marketing, market analysis, and cross-functional team leadership. Adaptable to changing needs and focused on collaborative success. Known for delivering measurable results and fostering growth.

Overview

7
7
years of professional experience

Work History

Technical Packaging Lead

Curaleaf
10.2024 - Current
  • Developed innovative package designs for improved consumer experience and functionality.
  • Mentored junior staff members on best practices in technical packaging procedures, fostering a culture of learning and growth.
  • Resolved technical issues promptly, minimizing disruptions to production schedules and customer deliveries.
  • Improved packaging efficiency by implementing new technical solutions and automation processes.
  • Conducted pilot tests for new packaging technologies, ensuring seamless integration into existing processes before full-scale implementation.
  • Implemented safety protocols to minimize workplace accidents and ensure employee wellbeing.
  • Managed complex projects with tight deadlines, consistently delivering on time while maintaining high standards of quality control.
  • Spearheaded initiatives to reduce environmental impact through the use of eco-friendly materials and energy-efficient processes.
  • Conducted regular performance reviews, providing constructive feedback and guidance to support team members in achieving their career goals.
  • Participated in industry conferences and workshops, staying current on emerging trends in technical packaging solutions.
  • Optimized packaging line performance with data analysis and real-time monitoring tools.
  • Collaborated with suppliers to source cost-effective, sustainable packaging materials without compromising quality or performance.
  • Established a comprehensive training program that enhanced team capabilities resulting in a more productive work environment.

Property Manager

Scott County Housing Authority
10.2023 - 09.2024
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.

Technical Packaging Lead

Ascend Wellness Holdings, LLC
07.2021 - 09.2024
  • Developed innovative package designs for improved consumer experience and functionality.
  • Mentored junior staff members on best practices in technical packaging procedures, fostering a culture of learning and growth.
  • Resolved technical issues promptly, minimizing disruptions to production schedules and customer deliveries.
  • Conducted pilot tests for new packaging technologies, ensuring seamless integration into existing processes before full-scale implementation.
  • Improved packaging efficiency by implementing new technical solutions and automation processes.
  • Implemented safety protocols to minimize workplace accidents and ensure employee wellbeing.
  • Managed complex projects with tight deadlines, consistently delivering on time while maintaining high standards of quality control.
  • Streamlined operational workflows, resulting in increased productivity and reduced waste.
  • Participated in industry conferences and workshops, staying current on emerging trends in technical packaging solutions.
  • Conducted regular performance reviews, providing constructive feedback and guidance to support team members in achieving their career goals.
  • Optimized packaging line performance with data analysis and real-time monitoring tools.
  • Collaborated with suppliers to source cost-effective, sustainable packaging materials without compromising quality or performance.
  • Coordinated cross-functional teams to ensure timely delivery of high-quality packaged products.
  • Established a comprehensive training program that enhanced team capabilities resulting in a more productive work environment.
  • Enhanced product quality through rigorous testing and continuous improvement of packaging materials.
  • Followed packing processes to increase speed and accuracy.
  • Followed safety protocols to prevent accidents and injuries.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
  • Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.

Marketing Director

Browns Shoe Fit Co.
05.2019 - 08.2021
  • Built strong relationships with industry professionals and influencers.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
  • Directed trade show participation, maximizing exposure for company products and services.
  • Created content and promotional materials to drive engagement and conversions.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
  • Optimized digital marketing efforts for increased online presence and customer engagement.
  • Coordinated public relations efforts to secure positive press coverage for company milestones and achievements.
  • Increased consumer engagement by creating personalized experiences through targeted segmentation strategies.
  • Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
  • Collaborated with cross-functional teams to develop innovative product launches and promotions.
  • Boosted brand awareness by developing and implementing strategic marketing campaigns.
  • Evaluated competitor activity to inform strategic decision-making within the marketing department.
  • Spearheaded market research initiatives to identify trends and opportunities for growth.
  • Mentored junior team members, fostering professional development within the organization.
  • Established partnerships with key industry influencers to amplify brand reach and credibility.
  • Elevated brand loyalty and customer retention by launching personalized communication and rewards program.
  • Conducted market research to identify emerging trends and adjust marketing strategies accordingly.
  • Orchestrated successful influencer marketing campaign, amplifying brand message and reaching untapped audiences.
  • Fostered culture of innovation within marketing department, encouraging experimentation with new marketing techniques and technologies.
  • Negotiated advantageous contracts with vendors and service providers, reducing marketing costs while maintaining quality.
  • Streamlined event marketing strategies to maximize brand exposure and generate direct sales opportunities at industry events.
  • Spearheaded comprehensive rebranding initiative, resulting in enhanced market positioning and brand recognition.
  • Achieved substantial growth in social media followers and engagement by curating compelling content and leveraging analytics for content strategy.
  • Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Devised content strategy to effectively engage target audiences.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.

Assistant Store Manager

Maurices, A Division Of Ascena Retail Group
12.2017 - 05.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Education

Certified Nursing Assistant - Nursing

Lincoln Land Community College
Springfield, IL
06-2005

High School Diploma -

Winchester Community High School
Winchester, IL
05-1997

Skills

  • Engineering change management
  • Decision-making
  • Cost optimization strategies
  • Product development lifecycle
  • Continuous improvement mindset
  • Regulatory compliance awareness
  • Innovative problem-solving
  • Quality assurance standards
  • Supply chain coordination
  • Manufacturing processes
  • Lean manufacturing principles
  • Material selection
  • Cross-functional team collaboration
  • Technical documentation writing
  • Quality control
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Adaptability and flexibility
  • Effective communication
  • Basic computer skills
  • Relationship building
  • Operational efficiency
  • Goal setting
  • Professionalism
  • Customer service
  • Money handling
  • Team leadership
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Staff management
  • Workload management
  • Conflict resolution
  • Retail operations
  • Employee scheduling
  • Operations management
  • Customer rapport
  • Recruiting and interviewing
  • Sales strategies
  • Retail operations management
  • Staff development
  • Policy enforcement
  • Orientation and training
  • Sales reporting
  • Employee performance evaluations
  • Project management abilities
  • Cost reduction
  • Negotiation
  • Meeting facilitation
  • Promotional planning
  • Multitasking and organization
  • Team collaboration
  • Strategic thinking
  • Verbal and written communication
  • Scheduling and planning
  • Workplace safety compliance
  • Employee supervision
  • Coaching and mentoring
  • Recruitment and hiring
  • Product and service sales
  • Inventory management
  • Financial reporting
  • Compliance
  • Marketing
  • Marketing tactics
  • Reporting and documenting
  • Team motivation techniques
  • Employee engagement
  • Orientating and training
  • Microsoft office expertise
  • Customer service and satisfaction
  • Closing oversight
  • Business development understanding
  • Rewards program oversight
  • Computer skills
  • Problem resolution
  • Multitasking Abilities
  • Organizational skills
  • Active listening
  • Customer relationship management
  • Professional and courteous
  • Scheduling and coordinating
  • Networking
  • Digital marketing
  • Strategic planning
  • Project planning
  • Content creation
  • Sales expertise
  • Creative direction
  • Advertising campaigns
  • Branding
  • Media relations
  • Campaign planning
  • Brand positioning
  • Marketing analytics
  • Market planning and execution
  • Product promotions
  • Market penetration
  • Key decision making
  • Communications expertise
  • Innovation
  • Customer segmentation
  • Mobile marketing
  • Database management
  • Project oversight
  • Communications management
  • Direct mail marketing
  • Proposal coordination
  • Product marketing
  • Fact-checking
  • Sales
  • Business development support
  • Influencer partnerships
  • Marketing automation
  • Affiliate marketing
  • Social media marketing
  • Social media platforms
  • Creative and innovative
  • Marketing and advertising
  • Microsoft office
  • Content development
  • Social media campaigns
  • MS office suite
  • Critical thinking
  • Call center experience
  • Computer proficiency
  • Complaint handling
  • Microsoft Excel
  • Complaint resolution
  • Payment processing
  • Client relations
  • Professional telephone demeanor
  • Microsoft outlook
  • Follow-up skills
  • Call management
  • Product knowledge
  • Paperwork processing
  • Order processing
  • Data collection
  • Assertiveness
  • Recordkeeping strengths
  • Office equipment proficiency

Languages

English
Full Professional

Timeline

Technical Packaging Lead

Curaleaf
10.2024 - Current

Property Manager

Scott County Housing Authority
10.2023 - 09.2024

Technical Packaging Lead

Ascend Wellness Holdings, LLC
07.2021 - 09.2024

Marketing Director

Browns Shoe Fit Co.
05.2019 - 08.2021

Assistant Store Manager

Maurices, A Division Of Ascena Retail Group
12.2017 - 05.2020

Certified Nursing Assistant - Nursing

Lincoln Land Community College

High School Diploma -

Winchester Community High School

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Amanda Moore